Melanie Barnes
Summary
Driven and solution-focused administrative professional with extensive experience supporting high-achieving C-level executives. Highly organized and proactive, capable of working independently and confidentially under pressure. Demonstrated success in efficiently managing high volume workloads and multiple priorities in rapidly changing environments, while maintaining a high level of tact and integrity. Dependable team player passionate about personal development and continued learning.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Assistant
Time Etc.
10.2022 - Current
- Company Overview: Award Winning VA for Entrepreneurs
- Efficiently manage complex diaries, closely coordinating with corporate schedules and commitments across the UK, Europe and Globally
- Prioritise tasks and deadlines to optimise the time of the CMO, CPO, COO and CDO I support
- Arranging intricate business trips, including accommodation needs and Visa processing
- Use numerous software applications, that enable easier and streamlined communication to Global clients
- Coordinated documents ahead of meetings, set agenda, recorded minutes, and followed up with cross-functional departments where appropriate
- Organise team Conferences, off-site meetings, and team functions as required
- Facilitate quarterly Round Table meetings
- Successfully operate in a global virtual environment, demonstrating autonomy and self-motivation
- Award Winning VA for Entrepreneurs
Executive Assistant
KPMG
11.2021 - 02.2022
- Ownership and management of a complex diary for a Global Forensic Leader and Head of People Consulting UK, using initiative to anticipate conflicts and find solutions
- Comprehensive inbox management, responding where necessary and ensuring actions are followed up and completed
- Working autonomously and flexibly around time zones to enable frequent interaction and communication with the partner and having an excellent working relationship when he was out of the office extensively
- Arranging global meetings across different time zones and setting up, where necessary, Webex, Halo, conference calls and one to one meetings via Teams
- Fostering relationships with senior Executives and EAs in UK and worldwide offices to ensure that a global network is maintained by building a strong network of contacts and understanding cultural differences
- Timely processing of Timesheets and Expenses utilizing SAP Concur and SAP for processing bills, raising invoices and COUPA for processing invoices
Career Break
05.2018 - 06.2021
- I took this time out to immerse myself in a different culture and feel I have not only gained a new perspective, but I have also learned some valuable life lessons
- I studied and completed a 120-hr
- Premier TEFL course and a 30-hour teaching young learner's course
- Attended workshops to learn about student motivation and engaging learning activities
Executive Assistant
KPMG
09.2011 - 04.2018
- Maintaining calendars, including scheduling meetings across multiple time zones, arranging, confirming, and proactively handling logistics
- Screened calls, emails, and initiated actions to respond or direct messages for partners and directors
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams
- Coordinated events and worked on ad hoc projects
- Volunteered to help with special projects of varying degrees of complexity which included a secondment as a Marketing Executive Assistant to KPMG McLaren Alliance team
- This included partner liaison and stakeholder management
- Worked closely with our sports hospitality agency FUSE, as well as McLaren marketing onsite events team at McLaren Technology Centre, Woking
Sales Consultant
Pearson Education
01.2009 - 08.2011
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory
- Created detailed sales presentations to communicate product features and market data
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
Skills
- Meeting Scheduling & Diary Mgmt
- Expense Reporting
- Timesheets
- Travel and Logistics Mgmt
- Marketing & Event Coordination
- Project Planning
- MS Office Suite (Advanced)
- SAP ERP
- Coaching & Mentoring
- General administration
Certification
ITQ in IT - BCS Qualifications Accreditation Number 100/4845/5: Level NVQ for IT Users
Edexcel Level 2 NVQ in Customer Service
Edexcel Key Skills Certificate Level 1
Institute of Customer Service apprenticeship
TEFL accredited
GSCE Equivalent: High School Diploma
Timeline
Executive Assistant
Time Etc.
10.2022 - Current
Executive Assistant
KPMG
11.2021 - 02.2022
Career Break
05.2018 - 06.2021
Executive Assistant
KPMG
09.2011 - 04.2018
Sales Consultant
Pearson Education
01.2009 - 08.2011
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