Melania Rus
Somersham,Cam
Summary
Motivated Sales Individual committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that need. Organised and driven individual committed to exceeding revenue targets by maximising sales opportunities with new and existing clients. Demonstrates exceptional client management and negotiation skills to influence key decision-making and develop lucrative business strategies.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Sales executive
Allison Homes
, Cambridgeshire
03.2025 - Current
- Achieved the highest number of sales within the company before the launch
- Achieved and exceeded quarterly targets on sales, exchanges and completions
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Analysed industry and competitor trends to enhance sales strategy.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Managed client relationships from early stages of sales process through to completion
Sales Adviser
Barratt Homes
Cambridge
08.2024 - 02.2025
- Enhanced customer satisfaction by promptly addressing enquiries and providing accurate property information.
- Educated first-time homebuyers on mortgage options guiding them towards informed financial decisions.
- Negotiated contracts on behalf of clients resulting in favourable terms for both parties involved.
- Improved client understanding of the buying process through clear communication and guidance.
- Facilitated smooth transactions by coordinating with solicitors, mortgage brokers, surveyors, and other estate agents.
- Conducted regular market research keeping abreast with latest industry trends.
- Actively followed-up with prospective buyers after viewings encouraging faster decision making.
- Handled day-to-day customer queries, swiftly providing answers and resolving problems for continued satisfaction.
Sales Adviser
Bellway
Barking Riverside, Barking Riverside
01.2022 - 07.2024
- Managed team of 5
- Drove sales growth by analyzing customer data to enhance KPI delivery.
- Dealing with Reservations, Checklist, Bespoke & Additions Appointments, Sales progression. Keeping customer updated on the building completion.
- Built strong relationship with recommended brokers and solicitors
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Supervised, trained and mentored team members to consistently meet and exceed sales targets.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Training new site manager on Home Tours. Keeping close relationship with site.
- Conducting Pre Plaster Visits, Site meetings, Quality inspection, RFI's, Home Tours and Handovers.
- Good knowledge of drawings and plans
- Supervised ongoing construction works, verifying against specifications, colour choices and additions.
- Updated work progress records for continued project monitoring
- Prefer to work under pressure.
New Homes Sales Advisor
Jones Lang LaSalle
London, ENG
01.2020 - 12.2022
- Working with Muse London developer
- Achieved high sales revenue with value-focused customer service approach
- Working with 2 CRM systems
- Sales progression
- Completing checklists
- Assisting with and attending launches and events
- Negotiating sales through to exchange of contracts
- Working close with investment team and achieved high number of deals through referrals
- Maintaining excellent level of market awareness and building market intelligence
- Building relationships with competitors and update market research reports
- Attending weekly meetings with new homes team at JLL and Muse
- Working close to customer service team to make sure any existing defects are reported and resolved
- Dealing with overseas investors
- Completions (105 plots within 3 weeks time) team of 2
- Home demonstrations, snagging, defects
- Handovers.
Site Sales Advisor
Knight Frank
London, London
03.2018 - 01.2020
- Working with Barratt London developer
- Professionally represented sellers in complex negotiation with prospective buyers
- Attending launches
- Coordinated appointments with prospective buyers to showcase houses and plots
Attending weekly meetings with new homes team at Knight Frank and Barratt - Resolved customer queries through effective communication and providing step-by-step solution
- Maintained excellent working knowledge of industry trends and offer impeccable support to end-users
- Showed residential properties and explained features, value and benefits of available homes
- Negotiating sales through to exchange of contracts
- Verified completion of legal formalities prior to closing dates.
Education
Bachelor Degree - Political Science
FSPAC
Romania 10.2012 - 06.2015
CSCS -
CITB
First Aid -
St John Ambulance
Certificate -
Mental Health First Aider
London2022
Diploma of Higher Education - Business management
Arden University
London06.2021
National College - French intensive
C.N.D.V
Sighetu Marmatiei06.2012
Skills
- Punctual, dependable and reliable
- Flexible and willing to go extra mile
- Excellent organizational skills
- Confidence in communicating with clients
- Adapt successfully to changing situations & environments
- Strong customer service skills
- Competent with EXCEL, WORD, IPRO Access and Power Point
- CRM System knowledge
- Client management
Interests
Reading
Cooking
Mindfulness & Neuroscience
Psychology
Nature
Timeline
Sales executive
Allison Homes
03.2025 - Current
Sales Adviser
Barratt Homes
08.2024 - 02.2025
Sales Adviser
Bellway
01.2022 - 07.2024
New Homes Sales Advisor
Jones Lang LaSalle
01.2020 - 12.2022
Site Sales Advisor
Knight Frank
03.2018 - 01.2020
Bachelor Degree - Political Science
FSPAC
10.2012 - 06.2015
CSCS -
CITB
First Aid -
St John Ambulance
Certificate -
Mental Health First Aider
Diploma of Higher Education - Business management
Arden University
National College - French intensive
C.N.D.V