Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jibril Mekrous

London

Summary

Multilingual Sales and Operations professional with proven experience in customer-facing roles across retail, business development, and service operations. Skilled in building client relationships, improving processes, and achieving commercial targets in both B2C and B2B settings. Adaptable and results-driven, with immediate availability for London-based opportunities in sales, customer success, or operations.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Sales associate / Workshop manager

EURAUTO
Paris, France
09.2023 - 07.2025
  • Managed daily operations to improve efficiency, reducing turnaround times by 15% and strengthening cost control.
  • Reduced parts-related delays by 20% through better ordering and stock coordination.
  • Welcomed and supported customers, ensuring clear communication and smooth service delivery.
  • Introduced new processes that increased productivity and improved client satisfaction.
  • Prospected and secured business accounts for fleet services, expanding customer base.
  • Maintained accurate records and monitored KPIs to track service quality and performance.

Sales advisor

GEOX
Paris, France
09.2021 - 07.2023
  • Delivered tailored customer service, resolving issues quickly and maintaining strong client relationships.
  • Contributed to consistent sales growth, achieving on average 12% year-on-year increase through cross-selling and product recommendations.
  • Monitored stock levels effectively, reducing out-of-stock incidents.
  • Executed store layouts and visual merchandising plans to optimise product appeal and conversion.

Education

Bachelor's degree of Business Management - Management, Marketing

Pigier Business School
Paris, France
08.2023 - 07.2024

Higher National Diploma - Management, sales

Pigier Business School
Paris, France
08.2021 - 07.2023

Skills

  • Customer relationship management (CRM) & client retention


  • Sales & business development (B2B & B2C)


  • Process improvement & cost optimisation


  • Operations coordination & service delivery


  • KPI tracking and performance reporting


  • Team collaboration & training support


  • Multilingual: French (native), English (fluent), Arabic (intermediate), German (beginner)

Timeline

Sales associate / Workshop manager

EURAUTO
09.2023 - 07.2025

Bachelor's degree of Business Management - Management, Marketing

Pigier Business School
08.2023 - 07.2024

Sales advisor

GEOX
09.2021 - 07.2023

Higher National Diploma - Management, sales

Pigier Business School
08.2021 - 07.2023

Similar Profiles

Create profile
Jibril Mekrous