MS Excel
Mekha Mary Renji
Business System Analyst
Summary
Over the past 2 years, I have held various roles in Engineering Analysis and Client service field in an Artificial Intelligence firm and honoured with appreciations for consistently delivering exceptional work and delighting customers. As an experienced Analyst and System admin, I was part of MulticoreWare Inc's Client Service team. A dedicated individual whose objective is to pursue excellence in contributing analytical expertise and solution to societal needs upholding the highest standards of job ethics thereby, creating values for leading professional organization in challenging environment
Overview
2
2
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Internal System Analyst
MulticoreWare Inc
Chennai
07.2021 - 07.2022
- Oversaw various successfull projects on AI for process optimization and supported with analysis, gathering specifications and designing workflows.
- Oversaw the implementation of projects from beginning to end while ensuring that it meets the client's needs
- Developed team communications and information for meetings.
- Actively involved in analysing process to qualify MulticoreWare into 3 Million business target per quarter which drove a new face for MulticoreWare's worldwide recognition.
- Maintained and managed CRM called Upilot for the whole organization and involved in developing insights radar and workspace.
- Involved in customer meetings representing MulticoreWare as an Artificial Intelligence future Centered Organization and helped bringing in new opportunities in Automation and Media industry.
- Consultant role adhering to Excel best practices for solving complex implementations.
- Assisted in sensor fusion, Media and AI analytics solutions and ADAS technology development analysis with PowerBI solution and Python.
- Researched and analysed organisation's existing business processes to identify areas for improvement
- Trained new employees and improved organisation's operational processes to enhance its productivity.
Inside Sales Representative
MulticoreWare Inc
Chennai
01.2021 - 07.2021
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Maintained up-to-date knowledge of AI and ML services to best serve customers and maximize sales potential.
- Setup various meetings with the clients in their respective territories
- Analysed sales for upcoming months/quarters using previous month sales data and predicted sales targets
- Weekly forecast tracking using MS Excel and PowerBI
- Internal support and tool backup support to the sales team
- Assisted team on SEO implementation and optimisation
- Assisted the marketing team with Digital marketing contents and execution
- Used CRM software to maintain detailed contact logs and account records.
- Managed friendly and professional customer interactions.
Lead Generation Specialist
MulticoreWare Inc
Chennai
07.2020 - 01.2021
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
- Conducted individual meetings with perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Served as key team member in development of new client pipeline, resulting in 83% sales profit increase.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Liaised with key decision makers and influencers within companies to arrange meetings or email quote opportunities.
Education
Master of Science - Business Analytics
University of West London
London, United Kingdom 09.2021 - 12.2022
Bachelor of Technology - Electronics And Communications Engineering
Karunya Institute of Technology And Sciences
Coimbatore, India 07.2016 - 05.2020
Skills
Attention to detail
Software
Upilot
Microsoft Power BI
Salesforce
Python
Amazon Web Services
Internships
- Got an opportunity to intern at Identiv pvt ltd, Chennai, India for three months (2020)
- Became a part of their client project-125Khz Access card cloner using Embedded systems
- Attended an Internship Program in Keltron Controls Division ,AROOR-Kerala State Electronics Development
Corporation LTD. - Completed a week long internship at Rethink passion, bangalore on 29th May 2018 and took part in the hackathon
program. - Completed two weeks internship in embedded systems and IOT at Spatez Technology LLP, Thrissur, Kerala (from
13th May 2019-28th May 2019)
Certification
Certification on AI for everyone-Coursera
Timeline
Master of Science - Business Analytics
University of West London
09.2021 - 12.2022
Internal System Analyst
MulticoreWare Inc
07.2021 - 07.2022
Inside Sales Representative
MulticoreWare Inc
01.2021 - 07.2021
Lead Generation Specialist
MulticoreWare Inc
07.2020 - 01.2021
Bachelor of Technology - Electronics And Communications Engineering
Karunya Institute of Technology And Sciences
07.2016 - 05.2020
Certification on AI for everyone-Coursera
Specialization in Advanced Business Analytics-Coursera
Completed a Short term course on “Fundamentals of Arduino” organized by the Department of Electrical Science, ECE at Karunya Institute of Technology and sciences
Secured CREDIT Grade in the Business English Certificate Preliminary in the Cambridge English Language Assessment (Part of The University of Cambridge).
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