Summary
Overview
Work History
Education
Skills
Software
Internships
Certification
Timeline
Generic

Mekha Mary Renji

Business System Analyst

Summary

Over the past 2 years, I have held various roles in Engineering Analysis and Client service field in an Artificial Intelligence firm and honoured with appreciations for consistently delivering exceptional work and delighting customers. As an experienced Analyst and System admin, I was part of MulticoreWare Inc's Client Service team. A dedicated individual whose objective is to pursue excellence in contributing analytical expertise and solution to societal needs upholding the highest standards of job ethics thereby, creating values for leading professional organization in challenging environment

Overview

2
2
years of professional experience
5
5
years of post-secondary education
4
4
Certifications

Work History

Internal System Analyst

MulticoreWare Inc
Chennai
07.2021 - 07.2022
  • Oversaw various successfull projects on AI for process optimization and supported with analysis, gathering specifications and designing workflows.
  • Oversaw the implementation of projects from beginning to end while ensuring that it meets the client's needs
  • Developed team communications and information for meetings.
  • Actively involved in analysing process to qualify MulticoreWare into 3 Million business target per quarter which drove a new face for MulticoreWare's worldwide recognition.
  • Maintained and managed CRM called Upilot for the whole organization and involved in developing insights radar and workspace.
  • Involved in customer meetings representing MulticoreWare as an Artificial Intelligence future Centered Organization and helped bringing in new opportunities in Automation and Media industry.
  • Consultant role adhering to Excel best practices for solving complex implementations.
  • Assisted in sensor fusion, Media and AI analytics solutions and ADAS technology development analysis with PowerBI solution and Python.
  • Researched and analysed organisation's existing business processes to identify areas for improvement
  • Trained new employees and improved organisation's operational processes to enhance its productivity.


Inside Sales Representative

MulticoreWare Inc
Chennai
01.2021 - 07.2021
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Maintained up-to-date knowledge of AI and ML services to best serve customers and maximize sales potential.
  • Setup various meetings with the clients in their respective territories
  • Analysed sales for upcoming months/quarters using previous month sales data and predicted sales targets
  • Weekly forecast tracking using MS Excel and PowerBI
  • Internal support and tool backup support to the sales team
  • Assisted team on SEO implementation and optimisation
  • Assisted the marketing team with Digital marketing contents and execution
  • Used CRM software to maintain detailed contact logs and account records.
  • Managed friendly and professional customer interactions.

Lead Generation Specialist

MulticoreWare Inc
Chennai
07.2020 - 01.2021
  • Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
  • Conducted individual meetings with perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
  • Built prospect lists of potential new customers through research and identification of business opportunities.
  • Served as key team member in development of new client pipeline, resulting in 83% sales profit increase.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Liaised with key decision makers and influencers within companies to arrange meetings or email quote opportunities.

Education

Master of Science - Business Analytics

University of West London
London, United Kingdom
09.2021 - 12.2022

Bachelor of Technology - Electronics And Communications Engineering

Karunya Institute of Technology And Sciences
Coimbatore, India
07.2016 - 05.2020

Skills

    Attention to detail

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Software

MS Excel

Upilot

Microsoft Power BI

Salesforce

Python

Amazon Web Services

Internships

  • Got an opportunity to intern at Identiv pvt ltd, Chennai, India for three months (2020)
  • Became a part of their client project-125Khz Access card cloner using Embedded systems
  • Attended an Internship Program in Keltron Controls Division ,AROOR-Kerala State Electronics Development
    Corporation LTD.
  • Completed a week long internship at Rethink passion, bangalore on 29th May 2018 and took part in the hackathon
    program.
  • Completed two weeks internship in embedded systems and IOT at Spatez Technology LLP, Thrissur, Kerala (from
    13th May 2019-28th May 2019)

Certification

Certification on AI for everyone-Coursera

Timeline

Master of Science - Business Analytics

University of West London
09.2021 - 12.2022

Internal System Analyst

MulticoreWare Inc
07.2021 - 07.2022

Inside Sales Representative

MulticoreWare Inc
01.2021 - 07.2021

Lead Generation Specialist

MulticoreWare Inc
07.2020 - 01.2021

Bachelor of Technology - Electronics And Communications Engineering

Karunya Institute of Technology And Sciences
07.2016 - 05.2020

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Mekha Mary RenjiBusiness System Analyst