Mehveet Jhaar
Ruislip
Summary
Dynamic professional with a strong foundation in customer relationship management and crisis leadership, adept at implementing tailored cross-selling and upselling initiatives to maximise sales opportunities. Demonstrates exceptional communication and empathy, facilitating effective team collaboration and coordination while delivering outstanding customer service in hospitality roles. Committed to maintaining high standards of workplace etiquette and conducting regular health and safety inspections, with a focus on enhancing operational efficiency.
Overview
9
9
years of professional experience
Work History
Front of House Team Member
Dehli Ka Tarka
Ruislip, Hillingdon
08.2025 - Current
- Created a welcoming atmosphere by greeting guests warmly upon arrival.
- Collaborated with team members to exceed service expectations and enhance guest satisfaction.
- Balanced multiple tables efficiently while maintaining exceptional customer service standards.
- Handled complaints effectively, resulting in increased customer satisfaction ratings.
- Promoted special offers and menu highlights to enhance customer engagement.
Customer Sales Advisor
Domestic & General
Nottingham, Nottinghamshire
10.2021 - 04.2023
- Improved customer satisfaction from 50% to 100% by enhancing after-sales support.
- Exceeded sales targets by 45% through cross-selling and proactive engagement.
- Maintained GDPR compliance and accurate customer records.
- Delivered tailored product recommendations to strengthen customer loyalty.
- Analyzed sales data to identify high-performing products and inform marketing strategies.
Waitress
Delhi Nights
Nottingham, Nottinghamshire
05.2021 - 09.2021
- Delivered professional, friendly service to ensure an exceptional dining experience.
- Adhered to health and safety regulations by maintaining cleanliness and food quality.
- Supported large events and functions, maintaining smooth service flow.
- Upsold menu items and specials to meet sales goals.
Entrepreneur (Part-Time)
Self-Employed
Nottingham, Nottinghamshire
06.2020 - 03.2021
- Developed and launched a small business, securing start-up funding and managing operations.
- Applied digital marketing strategies to increase brand awareness and revenue.
- Analyzed consumer trends to identify growth opportunities.
- Oversaw budgets and ensured financial targets were met.
Assistant Makeup Artist
Jusjeet Kaur
London, West Midlands
01.2018 - 06.2019
- Performed makeup applications for up to 20 clients per week, tailoring looks to client needs.
- Promoted beauty products and provided expert skincare advice.
- Maintained high hygiene standards and followed safety regulations.
- Supported events and workshops, enhancing brand visibility and customer engagement.
Education
A-Levels - Health and Human Sciences
07-2026
NVQ Level 3 - Hairdressing
07-2021
NVQ Level 2 - Hairdressing
08-2020
GCSEs - Gcses
07-2019
Available upon request
Skills
- Implemented tailored cross-selling and upselling initiatives to maximise sales opportunities
- Customer Relationship Management
- Conducted regular health and safety inspections
- Crisis Leadership & Problem Solving
- Exhibited professional conduct and adhered to workplace etiquette
- Facilitated effective team collaboration and coordination
- Effective Communication & Empathy
- Delivered exceptional customer service in hospitality role
Languages
English
Hindi
Punjabi
Urdu
Spanish
Websites, Portfolios and Profiles
www.lusciousmkcosmetics.com
References
www.lusciousmkcosmetics.com
Timeline
Front of House Team Member - Dehli Ka Tarka
08.2025 - Current
Customer Sales Advisor - Domestic & General
10.2021 - 04.2023
Waitress - Delhi Nights
05.2021 - 09.2021
Entrepreneur (Part-Time) - Self-Employed
06.2020 - 03.2021
Assistant Makeup Artist - Jusjeet Kaur
01.2018 - 06.2019
Uxbridge College - A-Levels, Health and Human Sciences
Wheelergate College - NVQ Level 3, Hairdressing
Clarendon College - NVQ Level 2, Hairdressing
Ellis Guilford Secondary School - GCSEs, Gcses