MEHRIN RANGREJ

Customer Service: As a coffee shop helper, your primary responsibility is to provide excellent customer service. You will greet customers, take their orders, and ensure that they have a pleasant experience at Chaiwala.

2. Order Preparation: You will be involved in the preparation of various coffee and tea beverages, as well as other menu items like pastries, sandwiches, and snacks. This includes using coffee machines, grinders, and other kitchen equipment.

3. Quality Control: Maintaining the quality and consistency of the beverages and food is crucial. You will need to follow recipes and guidelines to ensure that every product meets the coffee shop's standards.

4. Cleanliness and Hygiene: Keeping the workspace clean and adhering to hygiene standards is essential. This includes cleaning and sanitizing equipment, countertops, and the dining area.

5. Cash Handling: Depending on your role, you may be responsible for processing payments and handling cash registers. Accuracy and honesty are important when dealing with transactions.

6. Stocking and Inventory: You may be required to restock supplies, such as coffee beans, tea leaves, cups, lids, and condiments. Keeping track of inventory levels and notifying the manager when supplies are low is also part of the job.

7. Teamwork: Working in a coffee shop often involves being part of a team. You'll collaborate with baristas, kitchen staff, and other helpers to ensure smooth operations.

8. Multitasking: Coffee shops can get busy, so being able to multitask efficiently is crucial. You may need to handle multiple orders, brew coffee, and serve customers simultaneously.

9. Knowledge of Coffee and Tea: While not mandatory, having some knowledge of different coffee and tea varieties, brewing methods, and flavor profiles can be beneficial. It allows you to answer customer questions and make recommendations.

10. Customer Engagement: Engaging with customers in a friendly and welcoming manner can enhance their experience. You may be responsible for creating a warm and inviting atmosphere in the coffee shop.

11. Flexible Hours: Coffee shops often have varying hours, including early mornings, evenings, and weekends. You should be prepared for a flexible work schedule to accommodate peak business hours.

12. Training: Many coffee shops provide training for their staff to ensure that they are well-versed in the menu, equipment operation, and customer service standards

• Content Creation: You will be responsible for creating and curating high-quality content to showcase the boutique's products on various social media platforms, such as Instagram, Facebook, Twitter, and Pinterest. This includes taking appealing photos and videos of the products
• Product Descriptions: Write engaging and informative product descriptions. Highlight key features, benefits, and unique selling points to entice potential customers.
• Online Store Management: Upload and manage product listings on the boutique's website or e-commerce platform. Ensure that product details, prices, and availability are accurate and up to date.
• SEO Optimization: Optimize product listings and social media posts for search engines by using relevant keywords and tags to improve discoverability.
• Inventory Management: Keep track of product inventory and update listings accordingly. Remove or mark products as sold out when necessary.
• Social Media Scheduling: Plan and schedule social media posts to maintain a consistent online presence. Use scheduling tools to ensure posts are published at optimal times for engagement.
• Engagement and Interaction: Engage with followers and respond to customer inquiries and comments on social media platforms promptly and professionally. Build and maintain a positive online community.
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• Promotions and Campaigns: Collaborate with the boutique's marketing team to plan and execute promotions, discounts, and marketing campaigns. Create visually appealing graphics or advertisements to promote these events.
• Analytics and Reporting: Monitor the performance of social media posts and product listings. Use analytics tools to track engagement, reach, and conversion rates. Provide regular reports to assess the effectiveness of online marketing efforts.
• Trends and Market Research: Stay updated on current fashion trends and industry developments. Conduct market research to identify customer preferences and emerging trends.
• Customer Feedback: Gather and relay customer feedback and insights to the boutique's management team for product improvement and business decisions.
• Collaboration: Collaborate with other team members, such as graphic designers and photographers, to create visually appealing content. Work closely with the boutique's management to align online marketing efforts with business goals.
• Compliance: Ensure that all product listings and content comply with legal and regulatory requirements, including copyright and trademark laws.
• Adaptability: Be flexible and willing to adapt to changes in the boutique's product lineup and marketing strategies.

• Managing team of 3 People to generate Sales for Car Accessories Products
• Finding New Wholesaler and convincing them for Dealership
• Stock Management Process through Offline and Software
• Interfaced with customers, determined needs, provided recommendations and up-sold services.
• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
• Collected customer and market feedback and reported information to company leadership.
• Planned and developed strategies to increase sales territory positioning, exceeding company targets.
• Carried out sales visits to current and prospective customers.

• Plan, execute and manage social media campaigns; Develop robust campaign analysis for digital channels with recommendations for maximizing customer acquisition and brand awareness; Complete regular competitor analyses, make recommendations and implement changes; Achieve financial objectives by preparing the budget and optimizing spending on campaigns; Project planning and working closely with internal and external teams to implement digital marketing strategies.