Mehr Shabab
Walthamstow,Waltham Forest
Summary
Dedicated security professional with a strong focus on attention to detail, ensuring accuracy in record keeping and effective security monitoring. Demonstrates exceptional communication skills, facilitating clear interactions with employees, visitors, and management. Proficient in problem-solving, adept at responding to security incidents and emergencies with composure. Excelled at managing busy reception areas, ensuring smooth operations and enhancing guest satisfaction. Recognised for improving check-in processes and boosting client feedback scores through attentive service and problem-solving skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Front desk officer
Regional Security Specialist(Newlon Housing Trust)
London, Islington
07.2024 - Current
- Responded promptly to alarms or incidents, ensuring minimal disruption to business operations.
- Developed a robust evacuation plan that ensured employee safety during emergencies.
- Conducted regular risk assessments, identifying potential areas of vulnerability.
- Performed routine inspections of company facilities for improved security measures.
- Coordinated with law enforcement agencies to facilitate investigations as needed.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Prepared regular written logs and incident reports at close of each shift for management team.
Front desk officer
Kingfisher Sec ( Norwegian Embassy )
London, City of London
01.2024 - 09.2024
- Reception and Visitor Management: Welcomed visitors warmly, creating a positive first impression of Norwegian Embassy.
- Communication and Liaison: My role was responding to phone calls and queries from employees, visitors, and management.
- Record Keeping: Maintaining accurate records of visitors, incidents and security-related activities.
- Physical and Mental Stamina: I have worked long working hours and have experience in handling stressful situations i. e; (diplomatic visits in embassy and functions in embassy)
- Customer Satisfaction: Enhanced customer satisfaction by efficiently managing front desk operations.
- Appointment Scheduling: Updated appointment calendars to prevent scheduling conflicts.
Trainee Officer
National Radio and Telecommunication Corporation
KPK, Islammabad
04.2020 - 10.2022
- Installation of ERP along with Managing and resolving ERP issues in all departments
- Installation of network peripherals along with resolving network issues
- Configuration and installation of Surveillance Cameras
- Providing IT support to Inventory Management Department
- Analyzing and then solving problems and making system more user friendly.
- Liaising with other IT staff such as programmers to produce new systems
- Developed an action plan for resolving operational issues utilizing critical thinking skills.
Education
MSc Management with Data Analytics - IT
BPP University
London 10.2022 - 10.2023
Bs( Hons) - IT
University Of Haripur
Haripur/Pakistan 09.2015 - 10.2019
Skills
- Attention to detail: Ensure Accuracy in record keeping and security monitoring
- Communication Skills: Effective communication with employees, visitors and management
Key Skills And Qualities
- Problem solving Skills: Respond to security incidents and emergencies
- Mental Stamina: Handling stressful situations/environments and working in long hours
Certification
SIA License (Door Supervisor)
ACT Security E-Learning
ACT Awareness E-Learning
Welfare And Vulnerability Engagement Training
First Aid Certification
Health And Safety Awareness
CCTV End User Training for Thermal Imaging CCTV Software
Timeline
Front desk officer
Regional Security Specialist(Newlon Housing Trust)
07.2024 - Current
Front desk officer
Kingfisher Sec ( Norwegian Embassy )
01.2024 - 09.2024
MSc Management with Data Analytics - IT
BPP University
10.2022 - 10.2023
Trainee Officer
National Radio and Telecommunication Corporation
04.2020 - 10.2022
Bs( Hons) - IT
University Of Haripur
09.2015 - 10.2019
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