Summary
Overview
Work History
Education
Skills
Custom Section
Personal Information
References
Languages
Interests
Timeline
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Mehen Juwaheer

92 Birchfield Close, COULSDON,Surrey

Summary

Results-driven Director with a commitment to outstanding customer service and professional image. Leads team performance through effective training and mentoring, cultivating a high-performance culture. Develops strategic partnerships and oversees daily operations, ensuring compliance and alignment with organisational goals.

Overview

21
21
years of professional experience

Work History

Director

Kiyansh Goumet Limited
Chessington
2023.11 - Current

Developed and maintained strategic partnerships with key industry players, enhancing business networking and collaboration.

  • Developed successful strategies and policies, meeting organisational needs and implementing improvements.
  • Managed daily operations by overseeing financials, key performance indicators (KPIs), and employee performance to drive operational efficiency.
  • Supervised staff by providing orientation, training, support, and direction, ensuring alignment with organisational goals.
  • Coordinated recruitment, training, and development of staff, promoting a high-performance organisational culture.
  • Planned training programme to expand team skills and drive performance.
  • Mentored and developed new and existing employees to achieve corporate goals and objectives.
  • Identified and followed up on key business development opportunities to grow and expand revenues.
  • Promoted restaurant through various marketing channels
  • Managed online advertising campaigns to boost engagement
  • Processed payroll and ensured team management
  • Dealing with thedManaging the team
  • Directed restaurant operations and strategy as owner
  • Oversaw daily business operations and staff coordination
  • Kept organisation in compliance with regulations and internal requirements

Security Officer

G4S
Bolney
2016.09 - Current
  • Ensured safeguarding of building through regular inspections and security checks.
  • Monitored CCTV footage for security anomalies.
  • Monitored data base, chiller department, and electrical rooms for compliance and security.
  • Review building access schedule.
  • Check emails and reply emails.
  • Managed operations at UK HPB HUB location.

Night Manager

Holiday Inn Express Hotel
2015.08 - 2016.09
  • Oversaw overall hotel operations during night shift, ensuring smooth functioning and guest satisfaction
  • Dealing with the back-office work of the hotel that is, night audit, account checks, balancing tills.
  • Whole day banking and weekly banking
  • Checking the hotel for any health and safety hazards
  • Whole day banking and weekly banking
  • Ensure the guests receive great service and receive all the required facilities
  • Ensure the fire drill is in place at least once a month and also ensure all fire points are kept clear
  • Coordinated breakfast preparations, ensuring timely availability and quality service for guests

Deputy Manager

William Hill Organization
2006.06 - 2015.08
  • Oversaw overall shop operations as main duty manager
  • Handling cash by dealing with customers directly, carrying out banking, safe checks and balancing Tills
  • Handled fast-paced transactions while customers placed bets.
  • Handling cash by dealing with customers directly, carrying out banking, safe checks and balancing Tills
  • Handled fast-paced transactions while customers placed bets.
  • Completed management training courses at levels 1, 2, and 3

Retail Supervisor

Primark Stores LTD
2005.09 - 2006.06
  • Assisted line manager with remerchandising and preparing reports to enhance sales
  • Check the top bestsellers with the line manager on a weekly basis to have knowledge of the top Sellers of the department
  • Ensuring the new lines had been put on the sales floor
  • Delivered products for Men's department, ensuring timely availability on sales floor
  • Option checks of the products on sales floor to ensure stock availability
  • Recovered department in afternoon, managing returns from fitting room and overseeing refund and exchange desk

Education

A-Levels - MANAGEMENT AND CCOUNTING

A LEVEL
MAURITIUS
2000-01

Management level 1. 2 & 3 - Accounting and management

A LEVEL
Mauritius
2015-08

GCSEs - Management and Accounting

GCSE
mauritius
1999-01

Skills

  • Crisis management
  • Event strategy development
  • Business development
  • Financial oversight
  • Compliance management
  • Operational excellence
  • Data analysis
  • Strategic planning
  • Stakeholder engagement
  • Proficient in report writing
  • Employee training
  • Quick decision making
  • Verbal communication
  • Conflict resolution
  • Team building
  • Excellent interpersonal skills
  • Positive approach
  • English proficiency
  • Working alongside emergency services
  • Business planning

Custom Section

  • English
  • French
  • Italian
  • Hindi
  • Creole (Mauritius)

Personal Information

Hobbies: Playing football, Cinema, Theatre, Reading books

References

Available on request

Languages

French
First Language

Interests

  • Football
  • Music
  • Sports

Timeline

Director

Kiyansh Goumet Limited
2023.11 - Current

Security Officer

G4S
2016.09 - Current

Night Manager

Holiday Inn Express Hotel
2015.08 - 2016.09

Deputy Manager

William Hill Organization
2006.06 - 2015.08

Retail Supervisor

Primark Stores LTD
2005.09 - 2006.06

A-Levels - MANAGEMENT AND CCOUNTING

A LEVEL

Management level 1. 2 & 3 - Accounting and management

A LEVEL

GCSEs - Management and Accounting

GCSE
Mehen Juwaheer