Mehak Shahzad Memon
Solihull,West Midlands
Summary
Dedicated Teaching Assistant with experience in providing pupils with tailored support. Focused on fostering an inclusive environment for children with Special Educational Needs (SEN) to achieve their potential. Strong communication and organisational skills enhanced through diverse roles in customer service, teaching, and content writing. Currently pursuing NCFE CACHE Level 3 Diploma in Supporting Teaching and Learning.
Overview
9
9
years of post-secondary education
12
12
years of professional experience
Work history
Volunteer teaching assistant
Olton Primary School
Solihull, West Midlands
2025.10 - Current
- Assisted class teacher with planning, preparing resources, setting up classroom activities, and delivering engaging lessons.
- Promoted pupils' independence, confidence, communication skills, and social development through encouragement and positive reinforcement.
- Supported pupils with range of Special Educational Needs; including ASD, ADHD, Oppositional Defiant Disorder (ODD), dyslexia, and Social, Emotional and Mental Health (SEMH) needs, through one-to-one and small-group interventions and adapting learning activities to meet individual needs.
- Delivered Read Write Inc. (RWI) Phonics sessions to develop pupils' phonics knowledge, reading fluency, and confidence.
- Used Nessy Writing to support pupils in improving spelling, grammar, handwriting, and independent writing skills.
- Applied effective behaviour management and de-escalation strategies to help pupils regulate their emotions and maintain positive learning environment.
- Observed and monitored simultaneously 30 pupils' progress, providing feedback to class teacher and adapting support where appropriate.
- Worked collaboratively with teachers, teaching assistants, and SEN staff to ensure pupils' learning, wellbeing, and safeguarding needs were consistently met.
Sales Advisor
Pack and Send Hall Green
Solihull, West Midlands
2019.12 - Current
- Resolved more than 50 customer enquiries via phone, email, and in person, ensuring effective communication and satisfaction
- Consistently managed to exceed sales target by more than 10%
- Managing customer complaints and and issues with shipment
- Building strong relationships with customers
- Advised customers on insurance products, tailoring recommendations to meet their specific coverage needs
- Offered customers bespoke packaging solutions
- Booked shipments with freight partners and tracked shipments
- Worked efficiently in busy environment while maintaining accuracy.
- Oversaw bookkeeping and payroll processes, maintaining accurate financial records and timely employee payments
Senior Content Writer
vServices Ltd
Pakistan
2015.01 - 2018.08
- Created search engine optimised content that enhanced online visibility for clients.
- Conducted thorough research to produce relevant blogs, aligning with client objectives and audience needs.
- Coordinated project deadlines, ensuring timely delivery of content across multiple platforms.
- Managed content posting calendars for blogs, social media marketing, newspaper publications and email marketing campaigns
- Worked collaboratively with PHP developers and digital marketers to design cohesive digital marketing for clients.
GCSE Pakistan Studiess Tutor
Private Tutoring
Jamshoro, Pakistan
2014.03 - 2018.08
- Planned and delivered engaging lessons aligned with Cambridge International course guidelines, enhancing student understanding
- Provided detailed feedback with constructive suggestions, facilitating improvement in academic performance.
- Adapted teaching style for individual learning capabilities.
- Improved academic performance through targeted tutoring sessions focused on trouble areas.
- Simplified complex topics with practical examples and analogies, making concepts more accessible for students.
Education
NCFE CACHE LEVEL 3 Diploma - Supporting Teaching And Learning (Online)
Learn Direct
Solihull 2026.07 -
NCFE CACHE LEVEL 2 CERTIFICATE - Supporting Teaching And Learning
Solihull College And University Centre
Solihull 2025.09 - 2026.06
LEVEL 3 CERTIFICATE - Principles of Special Educational Needs And Disabilities
AIM
Solihull 2024.07 - 2024.10
Bachelors (Honours) - Accounting and Finance
Lahore University of Management Sciences
Pakistan 2009.09 - 2013.05
A-Levels - Economics, Business , Business Law, Accounting And Mathematics
Keynesian Institute of Management Sciences
Pakistan 2006.09 - 2008.08
GCSEs - English, Mathematics, Urdu, Islamic Studiess, Pakistan Studiess, Accounting, Economic, Business Studies
Beaconhouse School Systems
Pakistan 2003.09 - 2006.06
Skills
- Child development support
- SEN awareness and inclusive practice
- Individual support
- Phonics programme support
- Dyslexia support
- Safeguarding awareness
- Classroom organisation
- Microsoft Office proficiency
- Educational administration
- Time management and organisation
- Effective communication
- Teamwork and reliability
- Fluent English proficiency
Languages
English
Proficient (C2)
Sindhi
Native
Urdu
Proficient (C2)
Arabic
Beginner
Affiliations
- Reading and Writing
- Exploring Nature
- Journaling and Organisation
- Cooking
References
References available upon request.
Timeline
NCFE CACHE LEVEL 3 Diploma - Supporting Teaching And Learning (Online)
Learn Direct
2026.07 -
Volunteer teaching assistant
Olton Primary School
2025.10 - Current
NCFE CACHE LEVEL 2 CERTIFICATE - Supporting Teaching And Learning
Solihull College And University Centre
2025.09 - 2026.06
LEVEL 3 CERTIFICATE - Principles of Special Educational Needs And Disabilities
AIM
2024.07 - 2024.10
Sales Advisor
Pack and Send Hall Green
2019.12 - Current
Senior Content Writer
vServices Ltd
2015.01 - 2018.08
GCSE Pakistan Studiess Tutor
Private Tutoring
2014.03 - 2018.08
Bachelors (Honours) - Accounting and Finance
Lahore University of Management Sciences
2009.09 - 2013.05
A-Levels - Economics, Business , Business Law, Accounting And Mathematics
Keynesian Institute of Management Sciences
2006.09 - 2008.08
GCSEs - English, Mathematics, Urdu, Islamic Studiess, Pakistan Studiess, Accounting, Economic, Business Studies
Beaconhouse School Systems
2003.09 - 2006.06