Shop floor assistant
Assisted shoppers with product selection, inquiries, and support on the shop floor.
- Maintained a clean, organised sales area aligned with visual merchandising standards.
- Monitored stock levels and ensured prompt shelf replenishment from the stockroom.
- Operated POS systems to process transactions swiftly and accurately.
- Resolved customer complaints professionally to secure satisfaction and repeat business.
- Collaborated with team to meet daily sales targets and enhance store performance.
- Adhered to health and safety guidelines for a safe shopping environment.
- Consistently achieved customer service KPIs for speed of service and satisfaction.