Dynamic and detail-oriented professional with a strong foundation in customer service. Demonstrates exceptional organisational skills, effective communication, and ethical decision-making. Proficient in multi-tasking and time efficiency, with a proven ability to engage customers and take initiative. Holds a clean UK manual driver's licence, seeking to leverage skills in a challenging role that fosters growth and development.
-This role allowed me to manage front of house and back of house
- I had to greet customers to ensure they were kept comfortable and handle guests' feedback, resolving any issues.
-I managed bookings and events by answering the phone and speaking with customers to make sure their requests were met to the best of my ability.
-I had to supervise staff and support them making sure no time was being wasted and their tasks were up to standard and appointed tasks when we were not busy.
- I had to help and supervise the kitchen when there were weaknesses in the team to allow the back of house and front of house to run efficiently.
-I had to fill in stock lists, cost and price items on the menu for ordering to stay in the target budget.
- This role allowed me to make sure the team was running smoothly and develop leadership skills.
-This role allowed me to train new people and create a comfortable environment for my team.
-This role taught me how to lead a team and be a team player.
-I had to communicate effectively with staff to ensure ticket times were met.
-I ensured stock was maintained to a high hygienic standard and goods were available and prepped when needed.
-This allowed me to work with experienced staff and shadow them, continually developing my skills and asking questions.
-This role taught me how to have good communication under pressure in stressful situations.
-I had to have a basic knowledge of all sections of the restaurant which then allowed me to develop my multi tasking skills.
-I had to keep track of inventory and maintain a clean workspace.
-Assisting other chefs to alleviate their pressure and allow them to achieve their ticket time.
-This role led me to have a high attention to detail to then be able to deliver a high quality of work in a short amount of time.
-Dependable member of the team, ensuring my job was completed to a high standard and allowed other team members to complete their kitchen tasks.
- Prioritising hygiene standards and maintaining a five star hygiene rating.