Ambitious, keen to build upon skills in sales and team leadership. Plans and delegates strategically to achieve tasks within time constraints. Hardworking, reliable and quick to learn for fast development. Focused on customer satisfaction.
Overview
3
3
years of professional experience
13
13
years of post-secondary education
Work History
Bar manager
The Crown at Asfordby
Melton Mowbray, Leicestershire
10.2023 - Current
Oversaw line cleaning and cellar management.
Led by example in providing customers with attentive, professional restaurant service.
Maintained outstanding hygiene levels for optimized customer safety and continued regulatory compliance.
Completed accurate end-of-day financial routines for cash and card transactions.
Liaised with kitchen teams to develop innovative, Vegan menu items for maximized customer appeal.
Protected brand image by delivering exceptional bar presentation and maintenance.
Led team to deliver outstanding hospitality operations.
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
Ordered beverage and equipment stock by analysing sales and customer trends.
Identified and addressed underperformance and non-compliance.
Monitored bar expenses and operations to minimise costs.
Offered discounts and promotions to encourage purchases.
Planned staff rotas to meet customer demand whilst remaining under budget.
Outdoor activity/ Paddle sports instructor
PGL
Caythorpe, Lincolnshire
09.2022 - 10.2023
Taught physical education principles covering exercise strategies, sports and safety.
Assessed effectiveness and participation levels for social events and activities programmed regularly.
Educated guests in equipment use and safety.
Cultivated positive relationships with participants by interacting with groups during sessions.
Consulted with the Party Leaders and guests to discover beneficial and stimulating activities for participants.
Enforced safety protocols and activity rules to reduce risks.
Tailored activities to participant needs and abilities, prioritising group activities that brought individuals together.
Provided safe, caring and fun learning environment for participants.
Selected and coordinated use of outdoor areas and recreational equipment.
Monitored the guests progress and delivered constructive feedback to improve skills.
Demonstrated techniques in a hands-on environment using industry equipment, materials and technologies.
Kept Knowledgeable on activities and equipment to deliver engaging, fun and safe sessions.
Early years practitioner
GreatWood Farm Early Years Centre
Grantham, Lincolnshire
06.2020 - 08.2022
Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
Cared for babies from changing nappies to managing nap schedules.
Gave direct instructions to manage behaviour, maintaining positive learning environments.
Managed and administered medications and minor first aid treatments, prioritising child safety and wellbeing.
Established rapport with families and delivered comprehensive progress reports.
Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
Communicated daily observations with guardians, maintaining detailed development records.
Served as Key Person for [Number]+ children.
Adapted activities to support Special Educational Needs and Disabilities (SEND) pupils.
Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
Conducted risk assessments for activities to uphold Health and Safety.
Created safe and stimulating outdoor learning environments.
Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
Discussed behavioural issues with parents offering practical solutions for improved child development.
Thoroughly cleaned and disinfected play areas to control health risks (especially with Covid-19).
Implemented Safeguarding Procedures to monitor and protect children.
Tracked and assessed learning journeys using Nursery Management Software.
Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
Helped children learn numeracy skills using counting games.
Director of Production, Programs & Research at Crown Elevate Limited - Crown MediaDirector of Production, Programs & Research at Crown Elevate Limited - Crown Media