Megan Walker
Milton Keynes,England
Summary
Results-driven professional with expertise in sales and technology, specialising in AI-generated content analysis and customer service. Utilises analytical thinking and effective communication to enhance data accuracy and operational efficiency. Demonstrates strong problem-solving skills and adaptability in fast-paced environments, supporting innovative solutions and driving continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitstaff
LiquidChefs
London
01.2026 - Current
- Worked as coat check attendant and waitress for LiquidChefs at WEF catering event in Davos, providing guest satisfaction and efficient service.
- Worked part-time for LiquidChefs, providing waitressing, bartending, and coatroom services at various events.
- Worked in London, UK, providing event support
Waitress & Bartender
Revelution de Cuba
Milton Keynes
09.2025 - Current
- Streamlined drink preparation during high-demand periods, ensuring consistent quality and contributing to a welcoming atmosphere that encouraged repeat patronage.
- Managed bar inventory and promptly restocked supplies, ensuring uninterrupted service during busy shifts.
- Operated point-of-sale systems efficiently to process orders and payments, minimizing wait times and enhancing overall customer flow during service.
- Coordinated communication between kitchen and bar staff to address special requests, improving service accuracy and guest satisfaction.
- Assisted guests with menu selections and dietary inquiries, fostering a welcoming atmosphere that increased customer engagement and positive feedback.
- Addressed customer billing discrepancies efficiently, ensuring accurate transactions and fostering trust to enhance guest loyalty.
- Verified age and identification for alcohol service to ensure compliance with legal regulations, reducing risk and maintaining a safe environment.
- Milton Keynes England
Babysitter
Personal
Cape Town
01.2017 - 02.2025
- Engaged children in storytelling sessions that stimulated imagination and improved language skills, resulting in enhanced verbal communication and confidence.
- Organised creative play sessions that fostered social skills development and encouraged peer interaction and cooperation among children.
- Anticipated children's individual preferences to tailor activities, enhancing engagement and building trust in caregiving relationships.
- Cape Town South Africa
Expert Rater
Telus Digital
Cape Town
02.2024 - 12.2024
- Evaluated AI-generated content for relevance and accuracy, enhancing user experience across diverse contexts.
- Assessed AI-generated content for clarity and tone, ensuring consistent communication and improving user engagement.
- Identified inconsistencies and patterns in AI outputs to help improve data quality and overall model performance.
- Compared variations in AI responses to spot semantic issues and support more reliable training datasets.
- Followed detailed client guidelines to ensure data was assessed consistently and rated fairly across all tasks.
- Maintained target performance levels and consistently worked toward meeting KPI requirements within set deadlines.
- Analysed datasets to extract insights that informed decision-making.
- Carried out market research to identify customer preferences and behaviours.
Freelance Assistant
Tanya
Cape Town
10.2023 - 01.2024
- Coordinated Airbnb check-ins to ensure a smooth guest arrival experience
- Maintained homes by watering plants and ensuring cleanliness, providing peace of mind for homeowners
- Organised tax documentation to facilitate accurate filing
- Resided in Cape Town, South Africa, gaining cultural experience.
Part-timer
Vintage Nuraan (A Thrift Store)
Cape Town
05.2022 - 03.2023
- Facilitated seamless sales transactions, ensuring customer satisfaction and repeat business.
- Oversaw YOCO's sales transactions
- Provided personalised client support, addressing inquiries and resolving issues to enhance customer loyalty.
- Assisted customers in identifying unique thrift items, enhancing their shopping experience and encouraging repeat visits through personalised recommendations.
- Maintained cleanliness and order in the store environment, promoting a welcoming atmosphere that encouraged longer customer visits and increased sales opportunities.
- Executed various responsibilities, contributing to overall store operations and effectiveness.
- Cape Town South Africa
Cashier
Boston Barbershop
Cape Town
06.2018 - 06.2020
- Verified daily cash totals for transaction accuracy, enhancing financial accountability and streamlining end-of-day reporting.
- Reconciled payment discrepancies promptly to maintain accurate records, ensuring trust and efficiency in financial interactions.
- Supported clients by addressing inquiries and needs, fostering positive customer relationships.
- Cape Town South Africa
Education
High School Graduation - German, Sprachdiplom der Kultusministerkonferenz - Zweite Stufe (DSD II)
German International School of Cape Town
Cape Town11-2023
Skills
- Point of sale operation
- Customer service
- Upselling techniques
- Client interaction
- Attention to detail
- Technology proficiency
- Multitasking
- Time management
- Organisational ability
- Problem resolution
- Adaptability
- Teamwork
- Effective communication
- Calm under pressure
- Decision making
- Critical analysis
- Data analysis
- Reliability
- Quick learner
- Customer preferences
Languages
English
First Language
German
Proficient
C2
Afrikaans
Advanced
C1
Certification
- Level 3 First Aid
- Drivers Licence
- Certification of Completion Motorsports Marketing & Partnerships
References
Manager at Telus Digital: Luke Alexander - +27 78 687 6475
Team Leader at Telus Digital: Ofentse - +27 670 559 658
Team Leader at Revelution de Cuba: Aiden - +44 7710 814362
Timeline
Waitstaff
LiquidChefs
01.2026 - Current
Waitress & Bartender
Revelution de Cuba
09.2025 - Current
Expert Rater
Telus Digital
02.2024 - 12.2024
Freelance Assistant
Tanya
10.2023 - 01.2024
Part-timer
Vintage Nuraan (A Thrift Store)
05.2022 - 03.2023
Cashier
Boston Barbershop
06.2018 - 06.2020
Babysitter
Personal
01.2017 - 02.2025
High School Graduation - German, Sprachdiplom der Kultusministerkonferenz - Zweite Stufe (DSD II)
German International School of Cape Town