Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Megan Trow

Bloxwich,West Midlands

Summary

Through my years of experience, I have been able to develop and maintain professional communication skills from dealing with customers, to then dealing with Suspects, Victims and Witnesses of crime. In addition to this, I have been able to demonstrate that I am an active listener and can follow instructions from supervision.


I am currently a Police Officer with West Midlands Police. I have done this role for just over 2 years now. Throughout my time with West Midlands Police, I have been able to respond to calls for service for those that are in need. I am flexible with my working pattern due to my varied shifts as a Police Officer. I am a reliable individual and prepared to conduct and take on new tasks and adapt to new environments. I have been able to demonstrate that I can work well within a team, linking in with colleagues and supporting them along the way. During this time, I have been based at many different stations, completing different roles. I have spent most of my time as a Neighbourhood Officer, solving long-term community issues within the community and providing support to Victims. In addition to this, I have worked in an investigative role whereby I conducted interviews with Suspects, working alongside partners such as solicitors. I work well with partners such as social services and other Emergency Services, following the JESIP (Joint Emergency Service Interoperability Programme) procedure. I am currently a Response Officer, responding to 999 calls and those in urgent need for Police action. I am able to demonstrate resilience, as well as compassion to individuals when responding to incidents. I am able to demonstrate technological skills when using systems, as well as other equipment such as breathalyzers and interviewing systems.

Overview

6
6
years of professional experience
53
53
years of post-secondary education

Work History

Police Officer

West Midlands Police
Stechford, West Midlands
08.2022 - Current
  • Effective communication skills with colleagues and members of the public.
  • Maintained public order day-to-day by patrolling designated areas (high in crime etc).
  • Acquired and served warrants for arrests, searches or other purposes.
  • Upheld high ethical standards when dealing with sensitive information.
  • Able to adhere to legal regulations whilst conducting duties.
  • Able to take part and conduct training programmes.
  • Conducting investigations through strategic interviewing and statement taking of Victims, Suspects, witnesses and informants.
  • Conduct investigations, working alongside partners such as solicitors and interpreters.
  • Performed risk assessments prior to executing arrests and warrants.
  • Interviewed Suspects by demonstrating interview techniques, enabling me to gather evidence and statements.
  • Responded quickly and effectively to emergency situations demonstrating professionalism.
  • Able to remain calm and professional under pressure.
  • Utilised negotiation skills to defuse volatile situations.
  • Arrested and interviewed Suspects, abiding and outlining legal rights.
  • Conducted traffic stops.
  • Wrote and submitted reports.
  • Maintained strict confidentiality with correct storage of documents and information.
  • Prepared crime reports and case files to provide to CPS (Crown Prosecution Service).
  • Offered compassionated support for Victims.

Police Community Support Officer

West Midlands Police
Handsworth, Birmingham, West Midlands
10.2020 - 08.2022
  • Dealt with the community daily by conducting regular patrols on foot and in the car.
  • Attended low risk jobs whereby I was able to deal with community issues/tensions and resolve where possible.
  • Fostered and maintained strong relationships with individuals in the community, as well as partners and businesses.
  • Increased and maintained trust within the community.
  • Dealt with problems that the community had in a professional manner.
  • Directed traffic when necessary and oversaw removal of vehicles.
  • Worked alongside other Emergency Services where necessary.
  • Enforced specific laws to my role within the community.
  • Able to maintain confidentiality through correct storage of official documents in line with force policies.
  • Demonstrated empathy and support to victims of crime.
  • Achieved a NPU Commander's Award after a job I had attended.
  • Used social media to demonstrate to members of the public the work that was being conducted and completed in their neighbourhood.
  • Facilitated Neighbourhood Watch/Street Watch programmes by working with community groups and volunteers.
  • Improved community safety by conducting regular patrols and liaising with residents.
  • Provided visible presence in the local neighbourhood.

Sales Assistant

Wolverhampton Wanderers
Wolverhampton, West Midlands
09.2018 - 09.2020
  • Engaged with customers on a daily basis, ensuring that they had a good customer experience and served the best service.
  • Handled cash transactions swiftly and maintained accurate till count.
  • Communicated with customers efficiently and smoothly to ensure that their needs was met whilst in store.
  • Dealt with any complaints and liaised with supervision.

Education

GCSEs - Maths

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - English Literature

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - English Language

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - Science

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - Geography

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - Health and Social Care

Walsall Academy
Walsall
09.2014 - 08.2017

GCSEs - Physical Education

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - Art

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - Music

Walsall Academy
Walsall
09.2012 - 08.2017

GCSEs - German

Walsall Academy
Walsall
09.2012 - 08.2017

A-Levels - Physical Education

Walsall Academy
Walsall
09.2017 - 08.2019

A-Levels - Travel and Tourism

Walsall Academy
Walsall
09.2017 - 08.2019

A-Levels - Health and Social Care

Walsall Academy
Walsall
09.2017 - 08.2019

Skills

  • Effective communication
  • Customer service
  • Legal and judicial processes
  • Tactical communication
  • Resilience under pressure
  • Compassionate listening
  • Integrity maintenance
  • Relationship-building
  • Community liasion
  • Public safety management
  • Report writing
  • Critical thinking
  • Empathy and compassion
  • First aid
  • Ability to wok independently
  • Active listening

Affiliations

  • Rounders
  • Gym
  • Socialising with Friends and Family
  • Concerts

References

References available upon request.

Timeline

Police Officer

West Midlands Police
08.2022 - Current

Police Community Support Officer

West Midlands Police
10.2020 - 08.2022

Sales Assistant

Wolverhampton Wanderers
09.2018 - 09.2020

A-Levels - Physical Education

Walsall Academy
09.2017 - 08.2019

A-Levels - Travel and Tourism

Walsall Academy
09.2017 - 08.2019

A-Levels - Health and Social Care

Walsall Academy
09.2017 - 08.2019

GCSEs - Health and Social Care

Walsall Academy
09.2014 - 08.2017

GCSEs - Maths

Walsall Academy
09.2012 - 08.2017

GCSEs - English Literature

Walsall Academy
09.2012 - 08.2017

GCSEs - English Language

Walsall Academy
09.2012 - 08.2017

GCSEs - Science

Walsall Academy
09.2012 - 08.2017

GCSEs - Geography

Walsall Academy
09.2012 - 08.2017

GCSEs - Physical Education

Walsall Academy
09.2012 - 08.2017

GCSEs - Art

Walsall Academy
09.2012 - 08.2017

GCSEs - Music

Walsall Academy
09.2012 - 08.2017

GCSEs - German

Walsall Academy
09.2012 - 08.2017
Megan Trow