Megan Thomson
Skegness,Lincolnshire
Summary
Reliable and hardworking hospitality professional with experience in customer service, food preparation, and cash handling. Thrives in fast-paced environments, maintains high standards of food hygiene and safety, and is recognised for a friendly attitude, strong communication skills, and excellent teamwork.
Overview
4
4
years of professional experience
Work history
Food & Beverage Assistant
Loaded
Skegness, Lincolnshire
01.2026 - Current
- Operated tills and handled cash and card transactions accurately during busy service periods.
- Took customer orders and provided friendly, efficient service in a fast-paced food outlet.
- Prepared menu items to company standards.
- Replenished stock, prepared ingredients, and ensured food was readily available throughout service.
- Maintained high standards of cleanliness, food hygiene, and health and safety across the kitchen and serving areas.
Customer Service
Travelodge
Skegness, Lincolnshire
07.2025 - 12.2025
- Delivered exceptional customer service by promptly resolving complaints to ensure customer satisfaction.
- Greeted visitors at reception, fostering a welcoming atmosphere that enhanced their experience.
- Managed time effectively to cover all planned activities within each session.
- Operated kitchen equipment safely whilst preparing meals.
- Prepared ingredients, resulting in smooth cooking process.
Bar & Shops Team Member
Butlin's
Skegness, Lincolnshire
04.2025 - 07.2025
- Delivered exceptional service to customers by accurately taking orders
- Kept detailed records of inventory, facilitating accurate restocking.
- Assisted colleagues in complex transactions, promoting a support ive work environment.
- Handled customer queries effectively, improving overall customer satisfaction.
Shop Assistant / Barista
Krispy Kreme
Hull, Kingston upon Hull
11.2022 - 04.2025
- Managed high-volume orders during peak hours, maintaining quality of service.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Identified potential upselling opportunities whilst providing routine client services.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Earned management trust by serving as key holder, performing daily opening and closing procedures.
Education
Health & Social Care
Wilberforce College
Hull, Kingston upon HullLevel 3 IT
Wilberforce College
Hull, Kingston upon HullCACHE Level 2 Child Development
Hull College
Hull, Kingston upon HullSkills
- Delivering Exceptional Customer Service
- Cash Handling & Till Reconciliation
- Team Collaboration & Staff Support
- Food Preparation
- Working Effectively in Fast-Paced Environments
- Health, Safety & Food Hygiene Compliance
Accomplishments
Level One - British Sign Language
First Aid Trained
Timeline
Food & Beverage Assistant
Loaded
01.2026 - Current
Customer Service
Travelodge
07.2025 - 12.2025
Bar & Shops Team Member
Butlin's
04.2025 - 07.2025
Shop Assistant / Barista
Krispy Kreme
11.2022 - 04.2025
Health & Social Care
Wilberforce College
Level 3 IT
Wilberforce College
CACHE Level 2 Child Development
Hull College