Megan Spencer
Cheltenham,United Kingdom
Summary
I am a keen, hardworking person, who is very easygoing and communicates well. I have worked as part of teams for a while and I enjoy it, although I am also happy to work alone and get on with my duties. I am a happy, helpful person who likes to please people and so will do my upmost for my employer and customers.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Remuneration Service Advisor
St James's Place
2025.01 - Current
- Updated job knowledge regularly through continuous learning initiatives.
- Delivered excellent customer service by understanding and meeting their requirements.
- Built rapport with customers, enhancing long-term relationships.
- Prioritised workload effectively during busy periods, ensuring no disruption in the service provision process.
- Collaborated with team members for improved service performance,.
Work Rider
Fergal O'Brien racing
2024.04 - 2025.06
Case assistant and assistant Legal Cashier
Equilaw-Gloucester
2024.03 - 2024.10
- I started at Equilaw as a Case assistant, liaising with clients on the phone, filing paperwork, and gathering necessary information to assist with the case.
- In July of 2024 I transferred to the accounts team as an assistant Legal Cashier. Within this role I dealt mainly with purchase ledger, processing invoices, setting up payments, managing credit card transactions, as well as reconciliation of office accounts and other necessary duties.
- Facilitated smooth running of operations through efficient task management.
- Answered phone calls promptly, providing excellent customer service.
- Processed invoices, ensuring timely payments.
- Managed time effectively to meet deadlines.
Yard groom and rider
Far Westfield Farm-Warwickshire
2022.12 - 2024.03
- Over the past few years whilst studying, I have worked as a Yard Groom. I care for and ride young horses and do my upmost to ensure their welfare is as high as possible.
Waitress
Middletons Steak House and Grill-Leamington Spa
2022.03 - 2022.11
Waitress
Ten and 6 cocktail bar-Shrewsbury
2021.07 - 2022.02
- I worked as a friendly, caring and attentive waitress, creating a warm environment which would be welcoming to come back to.
- My main duties are to tend to customers needs, creating conversation and a creating a helpful and happy experience.
- I have built many good relationships with regulars and always make the effort to those who are new, to encourage them to come again.
Law apprentice
Hawkins Hatton Solicitors-Dudley, West Midlands
2020.01 - 2020.03
- Whilst at Hawkins Hatton I shadowed practicing solicitors, taking notes within meetings, liaising with clients, and assisting with any other duties needed.
Administrative Assistant
Marquin Engineering
2018.01 - 2020.01
- Within this role, daily duties were mostly customer related.
- This role included, liaising through telephone call, email, or in person, with different customers and suppliers, as well as organising daily deliveries and collections.
- I also efficiently filed and created an organised workspace which was easily laid out and therefore accessible to all.
Waitress
The Raven Hotel
2018.01 - 2019.01
- My main duties were answering telephones for bookings, greeting and taking orders, working as a team with chefs and other waiters/waitresses.
Education
Bachelor's - Philosophy
University of Warwick
2020.01 - 2023.01
A level - Maths, English language and literature, Economics
Concord College
2015.01 - 2019.01
Skills
- Microsoft Excel
- Data Entry
- Word
- Administrative Assistant
- Receptionist
- Microsoft Office
- Billing
- Outlook
Timeline
Remuneration Service Advisor
St James's Place
2025.01 - Current
Work Rider
Fergal O'Brien racing
2024.04 - 2025.06
Case assistant and assistant Legal Cashier
Equilaw-Gloucester
2024.03 - 2024.10
Yard groom and rider
Far Westfield Farm-Warwickshire
2022.12 - 2024.03
Waitress
Middletons Steak House and Grill-Leamington Spa
2022.03 - 2022.11
Waitress
Ten and 6 cocktail bar-Shrewsbury
2021.07 - 2022.02
Law apprentice
Hawkins Hatton Solicitors-Dudley, West Midlands
2020.01 - 2020.03
Bachelor's - Philosophy
University of Warwick
2020.01 - 2023.01
Administrative Assistant
Marquin Engineering
2018.01 - 2020.01
Waitress
The Raven Hotel
2018.01 - 2019.01
A level - Maths, English language and literature, Economics
Concord College
2015.01 - 2019.01