Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Megan Sneath

Nottingham,Norfolk

Summary

Committed Health and Safety Advisor with strong working knowledge of OSHA regulations and well-developed problem solving and critical thinking skills to monitor and respond to safety and security key performance indicators and needs. Manages multiple complex assignments with direct implications to business. Self-driven and excels autonomously and in teams to develop and implement environment, health and safety solutions to support business assets.

Overview

7
7
years of professional experience
1
1
year of post-secondary education

Work History

Health and safety advisor

Daltons Wadkin
Nottingham, Nottinghamshire
01.2021 - Current
  • Inspected workshop and offices for potential hazards, identifying and assessing risk and providing suitable solutions.
  • Ensured consistent company compliance with health and safety regulations in line with The Health and Safety at Work etc Act 1974 legislation, training staff accordingly.
  • Liaised with the company director to ensure his business needs were met and relevant investigations were appropriately executed.
  • Developed and implemented in house policies, ensuring relevant h&s procedures are enforced and complied with.
  • Managed the safe disposal of hazardous substances, advising on specialist requirements such as asbestos and oil.
  • Implemented necessary staff training to improve health and safety standards in different scenarios.
  • Completed health and safety audits, monitoring performance against established requirements.
  • Facilitated safety meetings to review and revamp existing policies and guidelines.
  • Halted work activities under unsafe working conditions and reported issues to managers for action.

Customer advisor

Boots UK
Nottingham, Nottinghamshire
10.2020 - 01.2021
  • Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
  • Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.
  • Maintained up-to-date product and service knowledge by attending regular training opportunities.
  • Identified and effectively resolved customer issues, consistently meeting call time targets.
  • Recorded customer communications to maintain proper documentation.
  • Managed high-volume customer queries simultaneously through effective multitasking.

Beauty therapist

LMH Hair and Beauty
Nottingham, Nottinghamshire
01.2017 - 10.2020
  • Performed pedicures and manicures, meeting daily appointment targets.
  • Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.
  • Carefully handled hot wax to deliver clean and flawless results.
  • Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
  • Tracked emerging beauty trends to expand services and product offerings.
  • Attended training to deliver range of professional treatments offered by salon.
  • Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.

Education

Diploma of Higher Education -

South Nottingham College
Nottingham
09.2016 - 05.2017

Skills

  • Hazard prevention
  • IT proficient in Microsoft Excel and 360
  • Risk assessment
  • Issue investigations
  • Planning and Coordination
  • Self-Motivated
  • Problem-Solving
  • Specialist Health and Safety knowledge
  • IOSH
  • ISO 14001 19001 45001
  • Studying NEBOSH

Timeline

Health and safety advisor

Daltons Wadkin
01.2021 - Current

Customer advisor

Boots UK
10.2020 - 01.2021

Beauty therapist

LMH Hair and Beauty
01.2017 - 10.2020

Diploma of Higher Education -

South Nottingham College
09.2016 - 05.2017
Megan Sneath