Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Timeline
SoftwareDeveloper
Megan Roberts

Megan Roberts

Wales,UK

Summary

Proactive IT Systems Support Analyst with hands-on experience supporting critical national infrastructure at Traffic Wales. Skilled across full-stack development, automation, and data engineering, delivering practical tools and improvements used in live operational environments. Holds a Level 5 Diploma in Web Application Development (Merit) and the Microsoft AI-900 certification.

Overview

2
2

Years of IT professional experience

1
1
years of post-secondary education
2
2
Certification

Work history

IT Systems Support Analyst

Traffic Wales
Conwy
07.2024 - 12.2025
  • Provide IT support to maintain stable, high-availability national traffic management systems.
  • Configure and support network infrastructure across trunk road sites, improving system reliability.
  • Conduct server testing and troubleshooting to increase operational uptime.
  • Develop automation scripts to streamline monthly reporting tasks (e.g., VMWare snapshot scans).
  • Collaborate with engineers to resolve issues efficiently and communicate updates clearly to stakeholders.

Software Developer – HND Level 5

Coleg y Cymoedd | University of South Wales
10.2023 - 03.2025
  • Built full-stack web applications using Python, JavaScript, Flask, Django, and Leaflet.
  • Developed interactive data-driven tools, including a Traffic Accident Hotspot GIS Map using spatial data and backend processing.
  • Led a team during a university hackathon, delivering a winning solution through strong coordination and technical input.
  • Designed backend logic to process, analyse, and visualise complex datasets for user-centric applications.

IT Work Experience – Traffic Systems

Traffic Wales
Conwy
03.2024 - 07.2024
  • Assisted with network configuration at multiple trunk road sites, enhancing overall connectivity.
  • Performed server tests, identifying and resolving issues that improved system uptime.
  • Improved internal software functionality using PHP adjustments and debugging.
  • Automated monthly reporting processes for system snapshots to increase IT team efficiency in VMware.

Equestrian Professional

Self-employed / Employed
01.2016 - 01.2022

Successfully ran an equine business and supported high-level competition riders, managing training schedules, logistics, and client communication. Demonstrated strong organisational discipline, reliability, and performance under pressure while working with national and international teams.

Education

HND - Full Stack Software Developer

Code Institute / University of South Wales

Achieving Excellence in Sport

Hartpury College

GCSEs (A*-B) -

Ysgol Dyffryn Conwy

Skills

  • Python, JavaScript, HTML/CSS
  • Flask, Django, Leaflet
  • SQL, Power BI, Microsoft Fabric
  • PySpark, REST APIs, Git
  • Networking & Linux fundamentals

Clear technical communicator

  • Strong problem-solving & analysis
  • Highly organised & able to prioritise
  • Effective team collaborator & project leader

Certification

  • Microsoft AI-900 Fundementals.
  • Full UK driving license.
  • Full up to date First Aid at Work certificate.

Accomplishments

  • Team Leader and Winner of University Hackathon 2024.
  • Olympic Pathway Candidate.
  • Competed Internationally in Dressage.

Timeline

IT Systems Support Analyst

Traffic Wales
07.2024 - 12.2025

IT Work Experience – Traffic Systems

Traffic Wales
03.2024 - 07.2024

Software Developer – HND Level 5

Coleg y Cymoedd | University of South Wales
10.2023 - 03.2025

Equestrian Professional

Self-employed / Employed
01.2016 - 01.2022

HND - Full Stack Software Developer

Code Institute / University of South Wales

Achieving Excellence in Sport

Hartpury College

GCSEs (A*-B) -

Ysgol Dyffryn Conwy
Megan Roberts