Megan Ray

• Approved travel expenses and reimbursement requests submitted by employees.
• Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
• Maintained databases and filing systems to boost team efficiency.
• Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
• Managed 1-2-1's.
• Managed employee benefits submissions.
• Maintained HR inbox.
• On-boarding process.
• Leaver Process.
• Researched and compiled data to prepare documents for directors to present during meetings.
• Replenished snacks, paper and other office supplies.
• Attended meetings on behalf of executives, taking notes and recording minutes.
• Managed petty cash reimbursements and reconciliation.
• Prepared financial statements, invoices and other financial documents.
• Facilitated smooth communication between CEO and members of staff.
• Made travel arrangements and booked accommodation for executives.
• Filed and retrieved corporate records, documents and reports.
• Collaborated with admin teams, human resources and finance department on special projects.

• Managed CEO's daily calendar using Outlook Calendar since [Year], scheduling strategically to facilitate maximise productivity and efficiency.
• Acted as point of contact for [Number] executives, [Number] employees and [Number] clients.
• Relieved CEO's burden of administrative duties including taking minutes, actioning follow-ups and composing general correspondence.
• Exercised sound judgement to ensure smooth execution of daily engagements, [Timeframe] [Type] meetings and travel itineraries.
• Delivered comprehensive support to CEO through itinerary planning, conflict deescalation and managing correspondence.
• Proactively anticipated and catered to CEO's needs in advance of meetings, conferences and travel.
• Organised [Number] annual international trips, arranging appropriate transport, visas and accommodation.
• Scheduled all in-person and virtual meetings using Calendly, regularly updating calendar to eliminate discrepancies.
• Planned [Number] corporate training events annually, focussing on current departmental needs to close skills gap across workforce.
• Anticipated needs of CEO and offered practical solutions to resolve variety of issues with high degree of professionalism and confidentiality.
• Liaised effectively with internal departments and external organisations on behalf of CEO.

• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
• Worked energetically to maintain efficient operations during peak trading hours.
• Received and processed product returns.
• Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

- Showed customers around the park and acted as general help and assistance.

- This was a temp role whilst I was completing my A-Level studies.

• Created bespoke packages for clients based on event requirements.
• Managed large-scale events from initial planning to successful completion.
• Supervised external contractors to achieve successful events.
• Obtained best prices for external services through research, building relationships and negotiation.