Summary
Overview
Work history
Education
Skills
Timeline
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Megan Rampton

Megan Rampton

Barrow in Furness,Cumbria

Summary

A dedicated professional with strong and confident communication skills, adept at engaging with individuals from diverse backgrounds. Demonstrates exceptional ability to remain calm under pressure, adapt to unpredictable situations, and handle emergencies with sensitivity and empathy. Experienced in care work, leveraging a Counselling Concepts qualification and hands-on experience to provide compassionate support in emotional circumstances. Skilled in teamwork, organisational tasks, administrative functions, prioritisation, task coordination, and problem-solving. Committed to continuous improvement while maintaining a positive attitude and flexibility in dynamic environments.

Overview

13
13
years of professional experience
8
8
years of post-secondary education

Work history

Self Employed

Salon
09.2015 - 07.2025
  • Confident and professional communication with colleagues and customers.
  • Fully understand and comply with safeguarding and confidentiality.
  • Use key health/hygiene skills.
  • Stock check/order stock
  • Reception duties (booking appointments, answering the phone, using the till).
  • Providing treatments for clients
  • Managing my accounts
  • Managing multiple social media platforms.
  • Friendly and approachable
  • Good time-management
  • Business management skills.
  • Ensuring equipment is up to date, safe and PAT tested.

Musician

01.2013 - 07.2025
  • Managing my accounts
  • Managing multiple social media platforms.
  • Friendly and approachable
  • Good time-management
  • Business management skills.
  • Ensuring equipment is up to date, safe and PAT tested.

Healthcare Assistant

Risedale Care Home
06.2020 - 08.2020
  • Position taken during COVID 19 lockdown.
  • Personal care for residents.
  • Fully understand and comply with safeguarding and confidentiality.
  • Confident and professional communication with colleagues and customers, and residents families.
  • Ensuring equipment is up to date and safe.
  • Manage time to ensure all tasks are carried out efficiently and within timescale.

Help Desk Team Member

Citrus Lime
01.2019 - 12.2019
  • Role taken to learn new skills and gain office experience. (Paid)
  • Provide first class service to existing customer base
  • Analysis of problems and issues, seeking resolution or appropriate training.
  • Effectively escalate support cases to the internal development team when required.

Tesco Metro Barrow
10.2014 - 06.2015
  • Use key health/hygiene skills.
  • Apply safety regulations.
  • ‘Face up’ stock/ensure shelves are tidy
  • Unload new stock.

Education

GCSE - Photography, RE, English Language, English Literature, History, Biology, Chemistry, Music, Physics, Maths

St Bernard’s Catholic High School
01.2009 - 01.2014

A/S Level - Media, Health and Social Care, Film Studies, English Language

Barrow Sixth Form College
01.2014 - 01.2015

NVQ Level 2 - Level 2 Beauty Therapy, Level 2 Nail Technology

Furness College
01.2015 - 01.2017

NVQ Level 3 - Level 3 Beauty Therapy

Furness College

Level 2 Counselling Concepts - ABC Level 2 Award

SAFA Cumbria (Heron House)

Access to Higher Education Diploma - QAA

Skills


  • Caring and patient
  • Strong and confident communication skills with people from all walks of life
  • Ability to work under pressure and adapt in unpredictable situations
  • Ability to be sensitive and empathetic in emotional situations which may arise, particularly due to my Counselling Concepts qualification and hands on experience in Risedale care home as a care worker
  • Ability to keep calm in emergency situations
  • Teamwork
  • Organizational skills
  • Administrative skills
  • Prioritization
  • Task coordination
  • Flexibility
  • Problem solving
  • Positive attitude
  • Continuous improvement

Timeline

Healthcare Assistant

Risedale Care Home
06.2020 - 08.2020

Help Desk Team Member

Citrus Lime
01.2019 - 12.2019

Self Employed

Salon
09.2015 - 07.2025

NVQ Level 2 - Level 2 Beauty Therapy, Level 2 Nail Technology

Furness College
01.2015 - 01.2017

Tesco Metro Barrow
10.2014 - 06.2015

A/S Level - Media, Health and Social Care, Film Studies, English Language

Barrow Sixth Form College
01.2014 - 01.2015

Musician

01.2013 - 07.2025

GCSE - Photography, RE, English Language, English Literature, History, Biology, Chemistry, Music, Physics, Maths

St Bernard’s Catholic High School
01.2009 - 01.2014

NVQ Level 3 - Level 3 Beauty Therapy

Furness College

Level 2 Counselling Concepts - ABC Level 2 Award

SAFA Cumbria (Heron House)

Access to Higher Education Diploma - QAA

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Megan Rampton