Megan Owen
Yarm,England
Summary
Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
Overview
1
1
year of professional experience
Work history
Food and Beverage Assistant
Middlesbrough Football Club
Middlesbrough, North Yorkshire
09.2022 - Current
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
- Utilised menu knowledge to assist customers with product selection and ordering, meeting specific individual requirements.
- Enforced rules for cleanliness and sanitation to ensure constant compliance with health and food safety standards.
- Provided first-class customer care through helpful, friendly service.
- Maintained clear communication with guests and kitchen staff for smooth service delivery.
- Actively listened to guests and understood when managing complex food service complaints.
Education
GCSEs - GCSEs
Conyers School
Yarm 09/2017 - 06/2022
Skills
- Staff training
- Team player
- Leadership experience
- Time management
- Setting up equipment
- Hospitality and events experience
Languages
English
Native
Timeline
Food and Beverage Assistant
Middlesbrough Football Club
09.2022 - Current
GCSEs - GCSEs
Conyers School
09/2017 - 06/2022