Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
Overview
1
1
year of professional experience
Work history
Food and Beverage Assistant
Middlesbrough Football Club
Middlesbrough, North Yorkshire
09.2022 - Current
Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
Utilised menu knowledge to assist customers with product selection and ordering, meeting specific individual requirements.
Enforced rules for cleanliness and sanitation to ensure constant compliance with health and food safety standards.
Provided first-class customer care through helpful, friendly service.
Maintained clear communication with guests and kitchen staff for smooth service delivery.
Actively listened to guests and understood when managing complex food service complaints.
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