Megan Nolan

As Lead Account Manager, I manage and grow client accounts across a wide variety of sectors, with my largest client being Formula 1. I serve as the primary point of contact, driving client satisfaction and long-term growth through strategic account development and proactive relationship management. Key responsibilities include:

• High Level Project Management: In my role I own project planning from briefing through delivery, facilitating structured kick-off meetings with clear timelines, responsibilities and success criteria. As well as managing project scope, schedules, resources and budgets across concurrent campaigns, ensuring all deliverables were completed on time, within scope and to a high quality standard.
• Client Account Growth: Developing and expanding client relationships across diverse industries, ensuring long-term partnerships and revenue growth. I have secured new business opportunities by identifying and pursuing potential leads.
• Strategic Management: Partnering with clients to identify opportunities, create tailored strategies, and deliver impactful solutions aligned with their objectives.
• Workflow & Process Management: Streamlined delivery processes using lean methodologies to significantly improve operational efficiency. Led the implementation of a new project management tool across the business, enhancing visibility, consistency and delivery performance. Produced scopes of work, fee estimates and change controls, with ownership of project financial tracking, burn rate management and reconciliation.
• Team Leadership: I provide delivery leadership across a team of creatives, strategists, developers, production and external partners/collaborators, ensuring seamless collaboration and consistent, high-quality delivery against agreed timelines and scope.
• Commercial Oversight: Managing budgets, KPIs, and reporting, ensuring measurable success and account profitability.
• Enhanced Client Relationships: Providing insightful account management and strategic consultancy, acting as the trusted client-facing lead for delivery, providing clear, proactive communication, managing expectations and confidently challenging scope or timelines when required.

• As an Account Executive at a dynamic creative agency, I served as the primary liaison between the agency and key clients, ensuring seamless communication and the successful execution of projects. Key responsibilities included:
• Client Relationship Management: Cultivated and maintained strong relationships with clients, acting as their trusted advisor and understanding their unique goals and objectives for each project.
• Project Coordination: Led the coordination and execution of various creative and digital projects, collaborating closely with internal teams including designers, creatives, and developers to deliver high-quality solutions on time and within budget.
• Strategic Planning: Worked in partnership with clients to develop strategic plans and creative briefs that aligned with their vision and business objectives.
• Budget and Timeline Oversight: Managed project budgets and timelines, ensuring efficient resource allocation and adherence to deadlines while proactively identifying and addressing any potential issues.
• Communication and Presentation: Communicated project updates, recommendations, and deliverables to clients in a clear and professional manner, utilising presentations, project status reports, and client meetings to facilitate effective communication.
• Problem-Solving: Demonstrated strong problem-solving skills, adeptly identifying and addressing challenges as they arose, and finding innovative solutions to keep projects on track.
• Business Development: Contributed to the company’s growth by identifying and pursuing new business opportunities, participating in proposals, and supporting efforts to expand the client portfolio.