Summary
Overview
Work history
Education
Skills
Timeline
Cashier

Megan Manuell

Manchester

Summary

Organised, attentive worker with over a year's worth of experience in restaurant waitressing and bar/cafe work. Able to work well under pressure whilst still providing a friendly, time-efficient service which meets customer expectations. Outgoing and eager to take on any task both individually and in a team whilst being detail-orientated with a strong work ethic.

Overview

2
2
years of professional experience

Work history

Cashier

Nando's
Denton, Manchester
11.2023 - Current
  • Christmas temporary position.
  • Took orders using a touch-screen till, co-ordinating both cash and card payments as well as gift and loyalty cards.
  • Received further training for restaurant hosting, table service, till work, table and toilet cleaning, food running and online/delivery orders.
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
  • Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.
  • Packaged and prepared delivery and collection orders quickly and efficiently to meet the required timings.
  • Addressed and resolved any customer complaints with quick solutions.
  • Quick and efficient communication and service during busy periods.

Barista

Bona Couple Cafe
Denton, Manchester
03.2023 - 10.2023
  • A mutual colleague from a past job needed more staff for a temporary position
  • Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas on a coffee machine.
  • Greeted and connected with every customer including regulars
  • Cleaned equipment, disposed of waste and cashed-up registers for thorough store closing processes.
  • Took food and drink orders and served both quickly and attentively

Makeup Packager

P Louise Cosmetics
Manchester
08.2022 - 09.2023
  • Temporary role whilst the business was under-staffed
  • Enforced compliance with operational policies and safety standards to safeguard health and wellness of team members.
  • Retained product knowledge of product ranges and shades
  • Organised workspace
  • Met deadlines and exceeded expectations through efficient packing services.
  • Read and completed work orders in warehouse environment.

Restaurant Waitress

the Orange Tree Tapas
Denton, Manchester
02.2022 - 05.2023
  • Retained knowledge of current menu selections for accurate, reliable customer guidance.
  • Prepared drinks such as cocktails, coffees and soft drinks during busy periods.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
  • Received and dealt with any customer complaints and queries politely and effectively.
  • Took payments of cash, vouchers as well as working a card machine.
  • Processed bills using a cash till.
  • Made and served deserts such as cake and sundaes.
  • Delivered friendly, attentive and helpful service to customers throughout dining experience.

Education

GCSEs -

Denton Community College
Manchester
09/2017 - 06/2022

A-Levels - Law, Combined English and Business

Ashton Sixth Form College
Ashton-under-Lyne
09/2022 -

Skills

  • Credit and cash transactions
  • Customer-orientated
  • Customer assistance
  • Issue resolution
  • Order taking
  • Barista techniques
  • Cocktail making
  • Problem-solving
  • Time management
  • Teamwork
  • Customer greeting
  • Food safety understanding

Timeline

Cashier

Nando's
11.2023 - Current

Barista

Bona Couple Cafe
03.2023 - 10.2023

Makeup Packager

P Louise Cosmetics
08.2022 - 09.2023

Restaurant Waitress

the Orange Tree Tapas
02.2022 - 05.2023

GCSEs -

Denton Community College
09/2017 - 06/2022

A-Levels - Law, Combined English and Business

Ashton Sixth Form College
09/2022 -

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Megan Manuell