Megan Lavelle
Fleckney,Leicestershire
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
Work history
Library Service Assistant
Leicestershire County Council
Blaby, Leicestershire
09.2021 - Current
- Assisted in the enhancement of patrons' reading experience by recommending books based on interests.
- Maintained cleanliness within library premises for a conducive reading environment.
- Improved library organisation by categorising and shelving books.
- Provided excellent customer service, enhancing patron satisfaction.
- Promoted literacy initiatives with engaging storytelling sessions to children.
- Processed new acquisitions, updated library collection regularly.
- Managed library's lending services for efficient borrowing and returning of materials.
- Addressed queries and provided information with a high level of professionalism.
Community Services Social Worker
Leicestershire County Council
Leicester, Leicestershire
08.2013 - 09.2021
- Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures.
- Promoted inclusion, maintaining positive links with variety of community organisations.
- Delivered highest standards of support to people with learning disabilities, in line with individual support plans, cultural needs and wishes.
- Completed tasks within specified timeframes and confirmed information shared between relevant internal and external parties.
- Encouraged people to make choices and life decisions in line with MentalCapacity Act requirements.
- Maintained confidential case documentation in line with data protection regulations.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Used assessment findings to action necessary care plan adaptations.
Homeless Hostel Deputy Manager
Park Lodge Project
, Leicestershire
05.2007 - 09.2013
- Supervised team members for optimal task completion.
- Assisted in budget management to control costs effectively.
- Managed daily operations for smooth running of the office.
- Provided guidance to junior staff, fostering professional growth and development.
- Facilitated staff meetings, leading to improved collaboration.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Monitored health and safety measures for guaranteed compliance.
Resettlement Officer
HMP Glen Parva
, Leicestershire
05.1996 - 05.2007
- Increased operational efficiency by streamlining administrative processes.
- Ensured safety by routinely patrolling and conducting security checks.
- Wrote detailed reports, aiding in case documentation.
- Managed conflict resolution for maintaining peace in the facility.
- Assisted during special events and large-scale operations ensuring smooth running of activities.
- Responded promptly and effectively to emergencies using established protocols.
- Actively participated in community engagement initiatives fostering good relations between the force and local residents.
- Performed thorough investigations into reported incidents, leading to accurate record-keeping.
- Maintained meticulous records to detail chain of evidence and reported crimes.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
Education
Higher National Diploma - Adult Education
South Leicestershire College
09.2007 - 07.2009
NVQ Level 3 - Health and Social Care
South Leicestershire College
09.1995 - 07.1997
A-Levels - English Lit, Law, Art and Art History
Wyggeston Queen Elizabeth College
09.1993 - 07.1995
Skills
- Multitasking capabilities
- Information organisation
- Library event planning
- Budgeting comprehension
- Leadership quality
- Community engagement
References
References available upon request.
Timeline
Library Service Assistant
Leicestershire County Council
09.2021 - Current
Community Services Social Worker
Leicestershire County Council
08.2013 - 09.2021
Higher National Diploma - Adult Education
South Leicestershire College
09.2007 - 07.2009
Homeless Hostel Deputy Manager
Park Lodge Project
05.2007 - 09.2013
Resettlement Officer
HMP Glen Parva
05.1996 - 05.2007
NVQ Level 3 - Health and Social Care
South Leicestershire College
09.1995 - 07.1997
A-Levels - English Lit, Law, Art and Art History
Wyggeston Queen Elizabeth College
09.1993 - 07.1995