Megan Keeling

• Ensuring safety and supervision of all children participating in activities.
• Follow and implement Policies and Procedures set forth in Hotel Operations Manual and maintain up-to-date knowledge of manual.
• Be aware of all activities outlined in Activity Schedules, Specialty Programs & Family Activities and inform guests accordingly.
• Abiding by rules and regulations set forth by company and/or ship's command and attend all training programs as specified by CCL (including all safety drills & training exercises, Environmental Training and Corporate Training Programs).
• Keeping up children's hygiene level by consistently tending to their needs. (Example: Diapering, washing hands, wiping nose, etc.)
• Ensure playroom is clean & organized as per standards established at end of each shift.
• Greet, interact and relay information to all parents/guardians in professional, patient, upbeat manner.
• Working high and low peak cruises ranging from small amount of children onboard to over 1600 children.

• Senior playworker for the HAF summer play scheme which was made available to vulnerable children in need.
• Zero-hour contract working across early year's settings after the play scheme.
• Participated in team meetings to discuss goals, challenges, and process improvements

• Educated customers on product and service offerings
• Maintained visually appealing and effective displays for the entire shop
• Offered exceptional customer service to differentiate and promote the company brand.
• Processed all sales transactions accurately and in a timely manner
• Answered customers' questions and addressed problems and complaints in person and via phone
• Built and maintained effective relationships with coworkers and senior management.
• Unloaded lorries, stocked shelves and carried merchandise out to the shop floor for customers
• Communicated information to customers about product quality, value and style.

Designed lesson materials and delivered engaging classroom instruction.

Evaluated student progress through assessments, providing tailored feedback.

• Managed classroom behaviour to create a conducive learning environment.
• Adapted teaching methods to align with school policies and cooperating teacher strategies.

Designed lesson materials and delivered engaging classroom instruction.

Evaluated student progress through assessments, providing tailored feedback.

• Managed classroom behaviour to create a conducive learning environment.
• Adapted teaching methods to align with school policies and cooperating teacher strategies.

• Designed lesson materials and delivered engaging classroom instruction.
• Evaluated student progress through assessments, providing tailored feedback.
• Managed classroom behaviour to create a conducive learning environment.
• Adapted teaching methods to align with school policies and cooperating teacher strategies.

• Designed lesson materials and delivered engaging classroom instruction.
• Evaluated student progress through assessments, providing tailored feedback.
• Managed classroom behaviour to create a conducive learning environment.
• Adapted teaching methods to align with school policies and cooperating teacher strategies.

• Provided help and support with staff with the children in the classroom as each child had different special needs.
• Helped to arrange sensory activities to meet all needs of the children.
• Had one to one support with each student during time at this school.
• Helped students with the core subjects and their reading to develop life skills.

• Listened to children read their school books and helped them to expand their language and reading skills.
• Provided support for students who struggled in any topic in each lesson.
• Supported special needs students, ensured equal participation.
• Provided one-on-one support to a few students who really need that extra support.

• Educated customers on product and service offerings
• Offered exceptional customer service to differentiate and promote the company brand.
• Processed all sales transactions accurately and in a timely manner
• Answered customers' questions and addressed problems and complaints in person and via phone
• Unloaded lorries, stocked shelves and carried merchandise out to the shop floor for customers
• Collaborated with customer service team members to provide exceptional service throughout the entire shopping and purchasing experience.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

• Provided help and support with staff with the children in the classroom as each child had different special needs.
• Helped to arrange sensory activities.
• Provided one-to-one support for the children within the classroom.
• Provided support to the teacher, lightened workload.
• Supported special needs students, ensured equal participation.