MEGAN KEE
Strabane,TYRONE
Summary
Proven track record of streamlining administrative processes to maximize efficiency and productivity. Adept at leveraging strong organizational and communication skills to manage projects, coordinate meetings, and facilitate communication between teams. Seeking to leverage expertise to take on new challenges within a professional environment.
Overview
2025
2025
years of professional experience
2016
2016
years of post-secondary education
Work history
ADMINISTRATIVE OFFICER
Health And Safety International
Omagh, TYRONE
09.2023 - 11.2024
- Prepared purchase requisitions/tenders and requests for payment, informing managers of resources required
- Maintained calendars and schedules to set appointments/training dates for Health and Safety Tutors
- Monitored and coordinated venue reservations and travel arrangements, facilitating meetings, and events
- Communicated with business identifying their training needs and appropriate training in place
- Processed CSR applications and CSR cards for businesses/individual delegates
- Updated company website with upcoming courses
- Organised NPORS plant and machinery training and IPAF training, ensuring course paperwork was completed and processed to awarding body once the course was completed
- Attended meetings with potential companies/customers
- Updated company database accordingly with training records
- Took telephone calls/bookings and answered any enquiries
- Dealt with email/website enquiries
SERVICE MANAGER
Kinship Care Ni
Derry/Londonderry
01.2020 - 03.2023
- Oversaw hiring and training procedures for new staff members and completed their induction process
- Ensured staff training was kept up to date and identified any additional training staff members would benefit from
- Managed a total of 21 staff from across children's services to our social enterprises
- Led recruitment process sending out application forms and conducting interviews for potential candidates
- Provided unsuccessful candidates with feedback based on their interview
- Produced weekly rota's for kinship Care Ni's social enterprises (charity shops) Kindness of Strangers
- Ensured shops where kept to a high standard and targets where being met
- Oversaw recruitment of volunteers for the organisation
- Managed staff's holiday entitlement and annual leave
- Monitored progress of ongoing projects and determined necessary steps
- Delegated tasks to employees to effectively complete projects
- Supervised daily office operations and addressed any workplace inconsistencies or issues
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
- Developed training modules and documentation to train staff
- Conducted staff appraisals, supervision and performance management
- Overseen funded projects ensuring targets and objectives where being met
- Overseen small grants database and allocated funding accordingly
- Overseen the daily running of the organisation on a day to day basis
- Dealt with any complaints/allegations time appropriately
- Developed existing team into high productivity, results-oriented unit through creative initiatives
- Communicated with customers in person and by phone to promote issue resolution and good customer service
- Uphold established policies and procedures for maximum workplace efficiency
TRAINING AND OUTREACH WORKER
Kinship Care Ni
Derry/Londonderry
02.2018 - 03.2020
- Delivered programmes to Kinship carers and their children in the Strabane, Derry/Lderry, Omagh and Fermanagh area
- Delivered monthly support groups for carers across Northern Ireland
- Visited family home of Kinship Carers and their children and other appropriate settings to assess progress toward established goals
- Delivered programme's to Kinship carers and their children based to individual need
- Linked clients with resource referrals, assisting with engagement services
- Transported clients using company-provided or personal vehicles
- Documented services delivered to track client progress and plan for achievement of established goals
- Liaised with management to identify ways to improve program practices, policies and procedures
- Collaborated with clients to develop individualized goals for supportive services
- Conducted outreach to build strong relationships with service users, businesses and community groups
- Attended LAC reviews with the Looked After children team
- Delivered programmes under BBC children in need funding and National lottery
- Identified training needs for kinship carers and facilitated the training eg - Challenging behaviour
- Identified carers and children eligible for small grants and completed the application process on their behalf
- Identifying needs of children and their Kinship carers to prevent placement breakdown
- 1-1 with children/young people whose needs could not be met in a group setting due to challenging behaviours/SEN
- Meeting with service users to review family dynamic and putting more support services in place if necessary
- Completed support plans for children in Kinship Care
- Worked as part of a multidisciplinary team eg Social services, Child psychologist and OT'S
- Attended group meetings to provide information on agency services, requirements, and procedures
- Consulted with supervisor concerning programs for individual families
- Submitted reports and review reports and problems within each project I was running alongside quarterly reports
SENIOR SUPPORT WORKER
APEX - Railway Court
Omagh
03.2016 - 01.2018
- Coordinated medical appointments, errands, and social events
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements
- Read and contributed to shift reports and care notes
- Protected health information according to HIPAA policies and procedures
- Facilitated social activities for clients to maintain a sense of purpose and community
- Reported health changes and provided proper documentation to appropriate staff
- Transported client to doctor's office and essential errands
- Worked in cooperation with family and outside providers to meet physical and emotional needs of patient
- Prepared meals according to client dietary requirements
- Offered safety guidance protection to increase mobility for clients with impaired judgment
- Maintained secure environment for staff and residents, following established safety standards
- Responded quickly to emergency situations and provided necessary first aid
- Provided proper care and observation of patient's skin to prevent breakdown
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping
- Fostered resident comfort by answering requests and reporting observations to nursing supervisor
- Assisted residents in activities of daily living to maintain health and dignity
- Safeguarded medical records to secure patient information and maintain patient confidentiality
- Communicated well with patients to identify and attend to needs
- Disposed of waste and hazardous materials
- Anticipated patients' anxieties and answered relevant questions to comfort patients
- Coordinated patient care with other healthcare and support professionals
- Followed doctor's treatment plans to schedule follow-up appointments
- Inventoried medical stock and placed orders to keep supplies ready
- Transported clients to and from medical, mental health and other appointments
- Updated and entered patient information into computer system
- Referred patients to appropriate health care services or resources
- Used medical or administrative knowledge to explain policies, procedures and services to patients
Support worker
Positive Futures
Omagh , Tyrone
04.2015 - 04.2016
- Helped achieve patient independence through guided tasks and activities.
- Supported Service Users with Mental health issues , Learning disabilities and challenging behaviours in their own home and out in the community.
- Creating , updating and maintaining care and support plans.
- Encouraged social integration by facilitating community involvement opportunities.
- Assisted with tasks such as medication administration, crisis intervention, facilitating therapeutic activities, and providing emotional support.
- Collaborating with Care Professionals.
- Observing service users for behavioural changes.
- Documenting and maintaining service users health records.
- Deescalating challenging behaviours.
- Promoting service users independence and skills.
- P
Shop Assistant
Spar - Artigarvan
Strabane
- Managed stock levels on shop floor for continuous product availability.
- Closed cash machine up for the evening.
- Opened/Closed Shop.
- Replenished stock.
- Checked dates on stock.
- Ensured shop/till area was kept clean and tidy.
- Cleaning duties at the end of each shift, for example the floors and ham machine.
- Took inventory of Lotto machine and filled out relevant paperwork at the end of day.
- Done newspaper/magazine returns.
- Greeted every customer warmly, promoting friendly atmosphere.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Shelved and merchandised new products/special offers in visually appealing, organised displays to engage customers.
- Guided customers to locate products or alternative items.
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Worked energetically to maintain efficient operations during my working hours.
- Updated product labelling and pricing to reflect discounts and offers.
Education
BSC HONOURS - PSYCHOLOGY
University Of Ulster Magee
BTEC LEVEL 3 - HEALTH AND SOCIAL CARE
South West Collage
GCSE'S - undefined
Strabane High School
Timeline
ADMINISTRATIVE OFFICER
Health And Safety International
09.2023 - 11.2024
SERVICE MANAGER
Kinship Care Ni
01.2020 - 03.2023
TRAINING AND OUTREACH WORKER
Kinship Care Ni
02.2018 - 03.2020
SENIOR SUPPORT WORKER
APEX - Railway Court
03.2016 - 01.2018
Support worker
Positive Futures
04.2015 - 04.2016
BTEC LEVEL 3 - HEALTH AND SOCIAL CARE
South West Collage
GCSE'S - undefined
Strabane High School
Shop Assistant
Spar - Artigarvan
BSC HONOURS - PSYCHOLOGY
University Of Ulster Magee
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