Megan Johnson

• Handled high volumes of paperwork, reduced clutter in the workspace.
• Maintained client confidentiality whilst handling sensitive information.
• Provided excellent customer service by addressing client queries promptly.
• Assured accurate billing procedures for timely payments from clients.
• Assisted legal teams for increased productivity.
• Implemented new filing systems, improved document retrieval time.
• Maximised solicitors' productivity by performing general administrative and secretarial duties.

Covered medical leave for 3 months in the Agriculture department in which i -

• Liaised professionally with external legal teams for smooth case management.
• Distributed client bills and sought prompt payment.
• Coordinated meetings, enhancing team collaboration and productivity.
• Liaised directly with clients to establish strong professional relationships.

• Assisted senior staff members for better project execution.
• Engaged productively in teamwork activities; fostered stronger relationships among colleagues.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Applied positive customer service approach to increase satisfaction levels.
• Improved efficiency and productivity by acquiring new skills.
• Gained proficiency in industry-specific software tools with rigorous practice sessions.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Oversaw daily operations to achieve high productivity levels.
• Managed reception area efficiently, handling enquiries and bookings professionally.
• Fielded calls and resolved general queries to alleviate pressure on reception teams.
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• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Delivered food and drinks from kitchen to respective tables to meet timely expectations.
• Practiced healthy and safety measures to comply with regulations.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Maintained up-to-date knowledge of menu items, resulting in upselling opportunities.
• Improved service efficiency by coordinating with kitchen staff.