Megan Grundonner
Weymouth,Dorset
Summary
Dedicated professional with a strong foundation in customer service and team collaboration. Demonstrates exceptional communication excellence, leadership potential, and interpersonal competence. Proven ability to handle cash transactions, manage customer complaints, and maintain product knowledge. Skilled in food presentation, fryer operation, and dishwasher operation. Committed to responsive engagement and constructive feedback to enhance team performance.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Crew member
McDonald's
Weymouth, Dorset
09.2023 - Current
- Operated cash registers accurately, ensuring proper handling of transactions.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Managed inventory levels for efficient operations during peak hours.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Executed daily operation procedures ensuring adherence to company's policies.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Kitchen staff member
Penn Castle Estate
Portland, Dorset
03.2023 - 09.2023
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Delivered excellent customer service with understanding dietary requirements.
- Handled all foods, storage and cleaning activities in accordance with sanitary procedures.
- Multi-tasked efficiently to meet strict deadlines.
- Managed time effectively during busy periods for optimal productivity.
- Improved kitchen flow by maintaining a clean and organised workspace.
- Followed health and safety guidelines, ensuring a safe work environment.
- Cleaned utensils and equipment to maintain hygiene standards.
Education
BTEC Level 3 Extended Diploma - Protective Services
Weymouth College
Weymouth, Dorset 09.2023 - 06.2025
GCSEs -
Atlantic Academy
Portland, Dorset 09.2018 - 08.2023
Skills
- Peer collaboration
- Responsive engagement
- Interpersonal competence
- Leadership potential
- Constructive feedback
- Communication excellence
- Team player
- Cash handling
- Customer Service
- Customer relations
- Product knowledge
- Menu memorisation
- Fryer operation
- Food presentation
- Dishwasher operation
- Customer complaint handling
Affiliations
- Reading
- Paddle boarding
- Interest in the medical field
Timeline
Crew member
McDonald's
09.2023 - Current
BTEC Level 3 Extended Diploma - Protective Services
Weymouth College
09.2023 - 06.2025
Kitchen staff member
Penn Castle Estate
03.2023 - 09.2023
GCSEs -
Atlantic Academy
09.2018 - 08.2023
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