Summary
Overview
Work history
Education
Skills
Certification
Timeline
Interests
Generic

Megan Gant

Hainford,Norfolk

Summary

A loyal, reliable and considerate individual, I am now seeking the opportunity to build on my existing skills and experience. I enjoy taking personal responsibility for any tasks that I am assigned, taking pride in a job well done. Flexible in my duties I am willing to work overtime to meet deadlines and support my team where necessary. I particularly enjoy working outdoors and have a passion for animal care. Customer focused I always go the extra mile to provide outstanding service to both customers and colleagues. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 2 years of experience building community and developing social skills through incremental therapeutic techniques.

Has worked with complex service users with challenging behaviors and willing to learn more

Overview

8
8
years of professional experience
1
1
Certificate

Work history

Support worker

Dimensions UK
Norwich, Norfolk
02.2021 - Current
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Led group activity programmes to support independence and encourage community inclusion.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Improved health outcomes by delivering consistent care in collaboration with nursing team.
  • Responded proactively to changing circumstances for optimised service user care.
  • Maintained confidential case documentation in line with data protection regulations.
  • Developed and championed accessible, practical solutions for recurring problems faced by service users.
  • Monitored service user progress, escalating concerns for swift resolution.
  • Attended regular training and supervision workshops for improved service user support.
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • Built positive, productive client relationships for enhanced social support.
  • Used assessment findings to action necessary care plan adaptations.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.

Cleaner

Barnett's cleaning solutions
Norwich, Norfolk
04.2020 - 02.2021
  • Worked quickly to complete cleaning within allotted timeframes.
  • Organised cleaning supply closets for ease in locating necessary products.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Correctly used colour-coded equipment.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Provided high-quality cleaning service at inner-city businesses locations.
  • Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Wiped down fixtures to remove built-up dust and maintain appearance.
  • Followed health and safety standards governing correct use of chemicals.
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
  • Polished glass, mirrors and metal items to attractive shine.
  • Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Sanitised communal touchpoints for optimum worker and visitor health and wellness.
  • Vacuumed carpeted areas and mopped hard floors.
  • Achieved spotless results within working timeframes to meet client needs.
  • Cleared dust and debris from building sites.
  • Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.

Volunteer

Easton Estates
01.2016 - 02.2021

Waitress

The Fox, Hevingham
04.2018
  • Duties included serving food, clearing cutlery, cleaning and setting tables, bringing extra items for the customers (sauces, napkins etc), ensuring all public areas were clean, tidy and safe
  • I would take food and drinks orders, operating the till, taking cash and card payments, and making hot drinks
  • Acting as the face of the organisation I would deliver outstanding customer service to maintain the reputation of the business
  • I worked effectively with other employees as well as on my own initiative.

Housekeeper

The Oakland's Hotel
01.2018 - 1 1
  • As a member of a well organised team I take responsibility for driving game through a desired route towards the waiting guns
  • By walking in formation, following instructions and working as a unit we flush game in a specific direction which has been strategically planned by the Gamekeeper
  • Out of season I support the under-keeper with animal welfare including feeding, checking pens and pest control., Employed on a temporary basis within a beautiful hotel popular with weddings and events
  • The housekeeping team were critically important in making sure that everything was perfect on the day
  • My responsibilities included vacuuming, polishing, dusting and cleaning hard floors, changing bed linen, replenishing supplies, disposing of rubbish, cleaning bathrooms and toilets and moving supplies between buildings.

Customer Service Assistant

The Wizard Maize and Play
01.2017 - 01.2018
  • A family run business I was responsible for a range of tasks and duties including admission, greeting customers, taking payments and advising on activities in the park
  • I also worked within the café and kitchen both front of house and preparing snacks and drinks
  • Occasional tractor driving responsibilities taking children on tours, my health and safety awareness was extremely important.

Education

Care Certificate - Care

Dimensions
Norwich, Norfolk
02/2021 -

Level 2 Food Safety and Hygiene for Catering -

Virtual College
2018

Level 1 Certificate in Hair and Beauty - undefined

City College
2018

Functional Skills in Mathematics Level 1 - 2018 - Studies

Easton and Otley College
2016

GCSEs - Science

Hellesdon High School
Norwich, Norfolk
06/2016 - 06/2016

Skills

  • Hard working and enthusiastic
  • Friendly and approachable
  • Reliable with excellent time keeping skills
  • Fast learner and flexible in my duties
  • Supportive team worker
  • Life skills development
  • Medication administration
  • Activities of Daily Living
  • Personal care
  • Safeguarding policies
  • Development support
  • Social care
  • Quality improvement techniques
  • Intervention techniques
  • Behaviour pattern recognition
  • Solution-focused techniques

Certification

(LTO) Data Handling and Protection

(LTO) Fire Safety

(LTO) First Aid

(LTO) Safeguarding Adults

Basic Life Support CPR - Practical

Constipation

Dysphagia Awareness

Equality and Diversity

Essential STOMP Training

Food Safety

Handling of Medicines eLearning

Health and Safety

Induction - Classroom

Infection Control

Legionella Training

Level 1 Moving and Assisting Theory

Level 2 Moving & assisting

Lone Worker

Mental Capacity Act (MCA) & DOLS

OPUS MC Medicines Foundation

Record Keeping

Risk Assessment

An awareness of learning disabilities and autism

Autism Awareness

Cambridge Medication Training

CPR - CV19 Practical Session

CPR - CV19 Virtual Theory

Cyber security

Deaf awareness

Dementia Awareness

Dental Care

Dimensions Online Introduction

Epilepsy Awareness

Helping to prevent slips trips and falls

Isolation Care (inc. Infection Control)

Mental Health Training

Moving & Assisting CV19 - Virtual Theory -Level 2

Nutrition

Oral Health

Positive Behaviour and Support

Pressure Ulcer care and management

Proact SCIP

Slips and Trips

Stroke Awareness

Timeline

Support worker

Dimensions UK
02.2021 - Current

Cleaner

Barnett's cleaning solutions
04.2020 - 02.2021

Waitress

The Fox, Hevingham
04.2018

Housekeeper

The Oakland's Hotel
01.2018 - 1 1

Customer Service Assistant

The Wizard Maize and Play
01.2017 - 01.2018

Volunteer

Easton Estates
01.2016 - 02.2021

Care Certificate - Care

Dimensions
02/2021 -

Level 2 Food Safety and Hygiene for Catering -

Virtual College

Level 1 Certificate in Hair and Beauty - undefined

City College

Functional Skills in Mathematics Level 1 - 2018 - Studies

Easton and Otley College

GCSEs - Science

Hellesdon High School
06/2016 - 06/2016

Interests

I have a passion for nature and the outdoors regularly volunteering in game keeping activities on my local estate. I am also interested in biology both humans and animals.

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Megan Gant