Megan Follows

Completed university placement year within Lotus Service Team, providing outreach support and information services.

• Delivered comprehensive information on safety planning, legal rights, and welfare benefits to empower service users.
• Maintained accurate client records, including risk assessments and Individual Support Plans (ISPs).
• Collaborated with team members to enhance Outreach Service development.
• Established strong relationships with external agencies for specialist referrals.
• Continually updated knowledge on domestic abuse legislation through training and research.
• Handled sensitive issues with confidentiality, prioritising individual dignity.
• Took initiative during emergencies to ensure client safety.

Summer job for the 2021, 2022 and 2023 summers

• Produced Tyvek and Chroma orders, ensuring error-free designs through meticulous proofreading.
• Conducted quality checks on artwork and product quantities against sales orders.
• Packaged fabric, silicone, lanyards, and diverse company products efficiently.
• Monitored plain stock levels to maintain departmental accuracy and customer satisfaction.
• Updated stock locations to prevent discrepancies in quantities.
• Organised and supervised teams on extensive projects and fulfilment tasks.
• Trained new staff in company processes to ensure smooth integration.

• Enhanced customer service by promptly taking orders and delivering food.
• Assisted with large party coordination, aiding in smooth function.
• Helped seat guests upon arrival, leading to a welcoming atmosphere.
• Assisted in food preparation, ensuring prompt service during busy times.
• Assisted the customers on their food and drink selection, offering knowledge of current specials and personal recommendations when requested.
• Accurately received and submitted the orders electronically to the kitchen and bar, ensuring any dietary requirements or preferences were noted to ensure customer satisfaction.