Megan Erasmus
Horncastle
Summary
Persistent, Punctual and self-motivating individual, with customer service experience in dynamic environments. Able to give a positive customer experience and effectively engage with a diverse range of individuals. Willing to take additional hours, weekends and cover shifts.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Mantles Fish and Chips
Horncastle
09.2023 - 01.2024
- Customer service and conversational skills. Frequently customer interactions, and the maintenance of a civil and polite environment inside the store.
- Appropriate handling and packaging of food and beverages.
- Cultivated strong working relationships with a diverse range of individuals by consistently being a dependable and cooperative team member. All whilst operating in a cramped environment.
- Handled evening shifts, ensuring workspace cleanliness and preparation for following shifts.
Shadowing Student
Horncastle Primary School
Horncastle
07.2023 - 07.2023
- Work experience, helped develop my communication skills and patience when working in an educational environment.
- Adapted quickly to a new environment, via both interactions with young pupils and staff members.
Education
GCSEs -
Queen Elizabeth's Grammar School
Horncastle07-2023
A-Levels -
Queen Elizabeth's Grammar School
Skills
- Team collaboration
- Customer Service
- Patience
- Adaptability
- Communication
- Conflict resolution
- Customer engagement
- Digital literacy
- Numeracy
- Problem solving
- Customer service
- Organization
Languages
English
First Language
Afrikaans
Beginner (A1)
A1
References
References available upon request.
Affiliations
- Volunteering, mostly through East Mercia Rivers Trust, which granted me a course and certificate in Water Awareness and Safety. Other volunteer work has been with Age UK and GAWS.
- Self learning English and Unified English Braille.
- Birdwatching
Timeline
Front of House Employee
Mantles Fish and Chips
09.2023 - 01.2024
Shadowing Student
Horncastle Primary School
07.2023 - 07.2023
GCSEs -
Queen Elizabeth's Grammar School
A-Levels -
Queen Elizabeth's Grammar School
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