Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Dakin

Hatfield Peverel,essex

Summary

Empathetic and dedicated individual with natural ability to connect and communicate, demonstrating strong listening skills and patience in challenging situations. Proven background in providing emotional support and practical assistance, ensuring clients feel valued and respected. Aiming to make meaningful difference in this role available.


Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Support care worker

Zero Three Care
Hatfield Peverel, Essex
07.2022 - 11.2024
  • Promoted patient independence through encouragement and guidance in performing tasks.
  • Responded rapidly during emergencies ensuring timely medical intervention.
  • Established supportive relationships with patients, fostering trust and communication.
  • Tailored care and support to individual needs for bespoke, personalised service.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.

Care assistant

Bupa
Hatfield Peverel, Essex
03.2019 - 07.2022
  • Respected privacy and dignity of each resident during provision of care services.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Supported team by demonstrating respect and willingness to help.
  • Monitored and updated stock levels and inventory databases.

Camp counsellor

Camp America
, Ohio, USA
05.2016 - 09.2016
  • Cultivated rapport with campers and arranged team-building activities to increase camper social engagement.
  • Led hiking trips, exploring natural surroundings safely and responsibly.
  • Managed conflicts amongst campers for a harmonious environment at the campsite.
  • Inspired positive behaviour, acting as an ambassador and role model.
  • Created fun-filled activities to encourage learning whilst keeping the atmosphere lively.
  • Carried out thorough risk assessments ahead of fitness activities, prioritising participant safety.
  • Responded quickly to crisis situations, taking decisive action for camper safety.
  • Handled administrative duties diligently; ensured smooth operation of daily routines.
  • Supported team by demonstrating respect and willingness to help.
  • Successfully delivered on tasks within tight deadlines.
  • Delivered tailored assistance to customers with disabilities.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Private nanny

Armatige, Cassie
Hatfield Peverel, Essex
04.2014 - 05.2016
  • Performed cleaning, washing, ironing and laundry to maintain home order.
  • Created fun learning environment using arts and crafts, aiding cognitive growth.
  • Developed strong rapport with the children, fostering a trusting relationship.
  • Supported childhood development with educational games and outdoor activities.
  • Adhered to set timeframes to maintain consistency with nighttime routines.
  • Role-modelled desired behaviours, habits and actions.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Administered medicine following parents' directions, and cared for children in case of illness or injury.
  • Established effective after-school routine by preparing meals in advance, maximising time for play and homework.
  • Managed challenging behaviours calmly, promoting emotional maturity in children.
  • Prevented cross-contamination by sanitising utensils and surfaces.
  • Handled chemicals and waste in line with COSHH regulations.
  • Read stories and lead activities to help children build foundational learning skills.
  • Encouraged children to express themselves confidently by cultivating safe, stimulating environments.

Nursery assistant

The Little Rangers
Hatfield Peverel, Essex
04.2013 - 04.2014
  • Engaged children in arts and crafts activities, fostering creativity and motor skills development.
  • Supported teachers with daily routines for smoother classroom operation.
  • Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
  • Engaged children in stimulating learning-based activities and games.
  • Provided timely feedback on each child's progress during parent-teacher meetings improving transparency and trust.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Coordinated children's movements between school property and off-site activities.
  • Enhanced children's social skills through organising group activities.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Monitored and updated stock levels and inventory databases.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales assistant

Sasparella
Braintree, Essex
07.2012 - 04.2013
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Collaborated effectively with team members to meet sales targets.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Displayed energy and enthusiasm in fast-paced environment.

Education

GCSEs -

The Sandon School
Chelmsford, Essex
09.2007 - 06.2012

Skills

  • Client-Centred approach
  • Time efficiency
  • Safeguarding knowledge
  • Patient safeguarding
  • Caring demeanour
  • Calm under pressure
  • Active listening
  • Communication excellence
  • Resilience under pressure
  • Stress tolerance

Timeline

Support care worker

Zero Three Care
07.2022 - 11.2024

Care assistant

Bupa
03.2019 - 07.2022

Camp counsellor

Camp America
05.2016 - 09.2016

Private nanny

Armatige, Cassie
04.2014 - 05.2016

Nursery assistant

The Little Rangers
04.2013 - 04.2014

Sales assistant

Sasparella
07.2012 - 04.2013

GCSEs -

The Sandon School
09.2007 - 06.2012

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Megan Dakin