Megan Crossland
Sheffield ,North Yorkshire
Summary
Friendly and outgoing with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality. Friendly Bartender with exceptional communication, customer service, listening skills and teamwork skills. Keep work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons. Committed carer offering proven success in care roles. Prioritises patient wellbeing, safety and dignity through conscientious care and support. Dedicated to achieving positive outcomes by delivering excellent patient care.
Overview
2
2
years of professional experience
Work history
Care Assistant
Premier Community
Chesterfield, South Yorkshire
04.2023 - 07.2023
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Prepared healthy meals with additional mealtime planning, feeding and support.
Bar Staff Member
ExtraTime Sports Bar
Sheffield, South Yorkshire
09.2021 - 07.2022
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Refused drinks service to guests without appropriate proof of age.
- Handled and moved supplies between stores and bars for restocking and storage.
- Peeled and sliced fruits for garnishing drinks.
- Reconciled financial accounts before and after shift for audit purposes.
Education
GCSEs - Mathematics
The Birley Academy
Sheffield 09/2015 - 06/2020
Skills
- Suggestive selling
- Verbal communication
- Safe serving knowledge
- Extensive beer knowledge
- Bar cleaning and maintenance
- Customer relations
- Efficient payment processing
- Health and safety compliance
- Point Of Sale system operation
- Communication
- I learnt good communication skills
- Time management
- Patience
- Personal care
- Medication assistance
- Disability care
Timeline
Care Assistant
Premier Community
04.2023 - 07.2023
Bar Staff Member
ExtraTime Sports Bar
09.2021 - 07.2022
GCSEs - Mathematics
The Birley Academy
09/2015 - 06/2020
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