Megan Burden
Hardham,West Sussex
Summary
Strong foundation in customer service, adept at handling customer feedback and performing table check-ins to ensure a seamless dining experience. Possesses strong communication skills, consistently delivering outstanding customer service.
Overview
6
6
years of professional experience
Work History
Stable assistant
Hardham Stud
Hardham, West Sussex
02.2019 - 12.2024
- Improved stable hygiene by regular mucking out exercises.
- Handled stable maintenance tasks whilst adhering to safety protocols.
- Monitored horse behaviour to detect any signs of illness or distress.
- Prepared feed schedules, ensuring balanced nutrition for all horses.
- Tended to horses' basic needs, ensuring animal welfare.
- Maintained clean stables for optimal equine health.
- Took responsibility for feeding all horses, fostering a routine environment.
Front of house team member
The Squire and Horse
Bury, West Sussex
02.2022 - 09.2024
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Assisted guests with queries or requests for optimal guest experience.
- Maintained high standards of customer service during peak times.
- Enhanced guest experience with a friendly and helpful attitude.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
A-Levels - Biology, Chemistry, Sociology
The College of Richard Collyer
Horsham, West Sussex 09/2021 - 06/2023
GCSEs -
Midhurst Rother College
Midhurst, West Sussex 09/2016 - 06/2021
Skills
- Customer Service
- Outstanding customer service
- Food hygiene regulations
- Cleaning requirements
- Food and beverage service
- Strong communication
- Customer feedback handling
- Table check-ins
Timeline
Front of house team member
The Squire and Horse
02.2022 - 09.2024
Stable assistant
Hardham Stud
02.2019 - 12.2024
A-Levels - Biology, Chemistry, Sociology
The College of Richard Collyer
09/2021 - 06/2023
GCSEs -
Midhurst Rother College
09/2016 - 06/2021
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