Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Timeline
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Megan Aspinall

Manchester

Summary

Self-directed Customer Service professional dedicated to promoting loyalty and retention through proactive communication, effective problem-solving and personable follow-through. Utilizes company support resources, personal expertise and critical thinking skills to manage concerns independently with willingness to escalate critical issues. Offering 4 and half years of service-focused experience.

Overview

5
5
years of professional experience

Work history

Receptionist

black friars medical practice
manchester , england
04.2025 - 04.2025
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.

Customer assistant/ baker

sainsbury’s
manchester , england
01.2025 - 04.2025


  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Assisted customers with product selection to ensure satisfaction.

amazon and customer service team leader

WM Morrisons Supermarket
Manchester , Lancashire
06.2020 - 01.2025
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Offered advice on product selection for enhanced levels of support and service.
  • Carried out regular quality checks to ensure displayed products were in good, saleable condition.
  • Handled cash and card payments with accuracy.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Coached and trained team members to increase productivity and growth.
  • Monitored daily operations whilst reducing operational cost significantly.

Education

GCSEs -

Albion Academy
Manchester, Lancashire

Skills

  • Team player
  • Self-motivated
  • Retail sales expertise
  • Keen problem solver
  • Exemplary customer service
  • Transaction processing
  • Brand awareness and representation
  • Staff training and mentorship
  • Customer experience
  • Customer care
  • Payment processing
  • Customer Service
  • Cash handling
  • Refund and exchange processing

Custom

Personal Information

  • Nationality:
  • Date of birth: 13th January 2003

Timeline

Receptionist

black friars medical practice
04.2025 - 04.2025

Customer assistant/ baker

sainsbury’s
01.2025 - 04.2025

amazon and customer service team leader

WM Morrisons Supermarket
06.2020 - 01.2025

GCSEs -

Albion Academy

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Megan Aspinall