Summary
Overview
Work history
Education
Skills
Timeline
Generic

Megan Alston

Beccles ,Suffolk

Summary

Accomplished professional with extensive experience in staff management and operational efficiency, overseeing the operations of large teams exceeding 100 members. Demonstrates strong leadership skills and expertise in crisis handling, ensuring smooth store operations and exceptional customer service. Proficient in planning promotions, implementing new products, and managing maintenance tasks. Holds a personal licence and is a qualified baker, with a proven track record in employee training and problem-solving. Committed to enhancing business performance through strategic planning and innovative solutions.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

Senior Manager

Morrisons
Beccles, Suffolk
03.2020 - Current
  • Assisted in daily operations by managing inventory levels and restocking shelves as needed.
  • Provided exceptional customer service by greeting shoppers and addressing their inquiries promptly.
  • Supported promotional activities by setting up displays and ensuring products were well presented.
  • Participated in training sessions to learn about store policies, procedures, and product knowledge.
  • Monitored staff performance and developed improvement plans.
  • Authorise holidays and complete schedules on time
  • Interview and induct new starters
  • Payroll
  • Manager in charge duties - running of the shop on a daily basis

Bakery Manager

Morrisons
Lowestoft , Suffolk
01.2018 - 03.2020
  • Prepared a variety of baked goods, including breads, pastries, and cakes, following established recipes accurately.
  • Managed inventory levels of baking ingredients, ensuring timely orders to maintain production flow.
  • Operated commercial ovens, mixers, and other baking equipment safely and efficiently to produce high-quality products.
  • Trained new staff on baking techniques and equipment operation, fostering a collaborative team environment.
  • Monitored baking processes, adjusting temperatures and timings to optimise product quality and consistency.
  • Managed Schedules
  • Managed Holidays
  • Payroll
  • Training

Baker

Morrisons
Lowestoft , Suffolk
09.2015 - 01.2018
  • Met strict food safety guidelines, maintained a safe working environment.
  • Produced an assortment of breads to meet varying customer preferences.
  • Followed precise measurements for each recipe, guaranteed consistency in taste and texture.
  • Achieved customer satisfaction by baking a variety of fresh goods daily.

Education

GCSEs -

Benjamin Britten High School
Lowestoft
09.2008 - 07.2010

NVQ Level 1 - Sport and Leisure

Lowestoft College
Lowestoft
09.2010 - 07.2011

NVQ Level 2 - Industry Baking

Sheffield college
Sheffield
08.2016 - 08.2017

Skills

  • Personal licence holder
  • Qualified baker
  • Staff management
  • Payroll
  • Holiday planning
  • Over seeing the entire stores operation
  • Managing over 100 staff
  • Maintenance management
  • Planning of promotions
  • Implementing new plans and products
  • Customer service
  • Employee training
  • Operational efficiency
  • Problem solving
  • Leadership skills
  • Crisis handling

Timeline

Senior Manager

Morrisons
03.2020 - Current

Bakery Manager

Morrisons
01.2018 - 03.2020

NVQ Level 2 - Industry Baking

Sheffield college
08.2016 - 08.2017

Baker

Morrisons
09.2015 - 01.2018

NVQ Level 1 - Sport and Leisure

Lowestoft College
09.2010 - 07.2011

GCSEs -

Benjamin Britten High School
09.2008 - 07.2010
Megan Alston