Megan Alston
Beccles ,Suffolk
Summary
Accomplished professional with extensive experience in staff management and operational efficiency, overseeing the operations of large teams exceeding 100 members. Demonstrates strong leadership skills and expertise in crisis handling, ensuring smooth store operations and exceptional customer service. Proficient in planning promotions, implementing new products, and managing maintenance tasks. Holds a personal licence and is a qualified baker, with a proven track record in employee training and problem-solving. Committed to enhancing business performance through strategic planning and innovative solutions.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Senior Manager
Morrisons
Beccles, Suffolk
03.2020 - Current
- Assisted in daily operations by managing inventory levels and restocking shelves as needed.
- Provided exceptional customer service by greeting shoppers and addressing their inquiries promptly.
- Supported promotional activities by setting up displays and ensuring products were well presented.
- Participated in training sessions to learn about store policies, procedures, and product knowledge.
- Monitored staff performance and developed improvement plans.
- Authorise holidays and complete schedules on time
- Interview and induct new starters
- Payroll
- Manager in charge duties - running of the shop on a daily basis
Bakery Manager
Morrisons
Lowestoft , Suffolk
01.2018 - 03.2020
- Prepared a variety of baked goods, including breads, pastries, and cakes, following established recipes accurately.
- Managed inventory levels of baking ingredients, ensuring timely orders to maintain production flow.
- Operated commercial ovens, mixers, and other baking equipment safely and efficiently to produce high-quality products.
- Trained new staff on baking techniques and equipment operation, fostering a collaborative team environment.
- Monitored baking processes, adjusting temperatures and timings to optimise product quality and consistency.
- Managed Schedules
- Managed Holidays
- Payroll
- Training
Baker
Morrisons
Lowestoft , Suffolk
09.2015 - 01.2018
- Met strict food safety guidelines, maintained a safe working environment.
- Produced an assortment of breads to meet varying customer preferences.
- Followed precise measurements for each recipe, guaranteed consistency in taste and texture.
- Achieved customer satisfaction by baking a variety of fresh goods daily.
Education
GCSEs -
Benjamin Britten High School
Lowestoft 09.2008 - 07.2010
NVQ Level 1 - Sport and Leisure
Lowestoft College
Lowestoft 09.2010 - 07.2011
NVQ Level 2 - Industry Baking
Sheffield college
Sheffield 08.2016 - 08.2017
Skills
- Personal licence holder
- Qualified baker
- Staff management
- Payroll
- Holiday planning
- Over seeing the entire stores operation
- Managing over 100 staff
- Maintenance management
- Planning of promotions
- Implementing new plans and products
- Customer service
- Employee training
- Operational efficiency
- Problem solving
- Leadership skills
- Crisis handling
Timeline
Senior Manager
Morrisons
03.2020 - Current
Bakery Manager
Morrisons
01.2018 - 03.2020
NVQ Level 2 - Industry Baking
Sheffield college
08.2016 - 08.2017
Baker
Morrisons
09.2015 - 01.2018
NVQ Level 1 - Sport and Leisure
Lowestoft College
09.2010 - 07.2011
GCSEs -
Benjamin Britten High School
09.2008 - 07.2010