MEETH JHAMNANI

• Contributed significantly to the development of target personas for marketing strategies and sales plans, resulting in increased customer acquisition and retention.
• Played a critical role in the development of regulatory business plans and stacks, which secured licenses and investor pitches for Bnkvoy
• Helped to create privacy policies and KYC plans to ensure compliance with regulations and protect customer data.
• Significantly contributed to the development of the website and app, resulting in a user-friendly and highly Functional platform.
• Consistently demonstrated innovation, a strong work ethic, and sincerity throughout all aspects of the role.
• Maintaining current partnerships while evaluating future roadmaps for potential stakeholders.

Contact: Mohit Lalvani - mohit@bnkvoy.com

Working with a focus on customer satisfaction at the forefront of every task, maintaining brand-upholding standards consistently.

• Managing all Social Media platforms, creating high quality online content in order to maximise brand outreach and build online following.
• Maintaining organisational values when responding to all online reviews, using complaint resolution and de-escalation techniques where appropriate
• Undertaking supervisory duties when working within a team, managing scheduling, task prioritisation, and supporting colleagues with any queries, issues and training requirements.

Working with a focus on customer satisfaction at the forefront of every task, maintaining brand-upholding standards consistently.

• Managing all Social Media platforms, creating high quality online content in order to maximise brand outreach and build online following.
• Maintaining organizational values when responding to all online reviews, using complaint resolution and de-escalation techniques where appropriate
• Undertaking supervisory duties when working within a team, managing scheduling, task prioritization, and supporting colleagues with any queries, issues and training requirements.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.

-One of 2 selected from 2,500 applicant for the New Gen Leader

• Adaptable and proficient in learning new concepts quickly and efficiently.

Program, a Management Trainee Programme run by Accor Hotels for Emerging Leaders.

-Gaining a valuable insight into how to read data sets of occupancy, rates and the correlation of events in the city with the median occupancv rate across the city.

-Handling account portfolios of around 42 accounts, including RFPs and LNRs.

-Carrying out cross-selling across Accor Hotels, as well as working on the wedding segment for IBIS Mumbai Airport.

-Responsible for sales calling for business development, and sales blitz generating new client portfolios.

-Identifying and maximizing sales opportunities, increasing customer retention rates by analyzing data on past pricing and occupancy trends.