Customer Care Assistant
Mc'donalds Cambridge
Cambridge, United KIngdom
10.2023 - 03.2025
- Handling Customer inquiries and complaints
- Balancing multiple tasks such as taking orders, addressing customer needs and maintaining work area
- Promoting upsells such as promotional items
- Delivered exceptional service despite challenging customer situations.
- Developed strong relationships with customers for increased loyalty.
- Managed over 100 customer's in a day.