Meet Ahluwalia
London,UK
Summary
Multidisciplinary designer and researcher with experience leading and supporting cross-sector innovation projects in design, systems thinking, and policy-aligned strategy. Skilled at synthesising research into actionable outputs, coordinating multi-stakeholder workshops, and supporting knowledge and communication functions across public and private sector initiatives. Passionate about inclusive design, sustainability, and driving meaningful social impact through collaborative work.
Overview
3
3
years of professional experience
Work history
HEAD OF DESIGN
Sandoz restaurants private limited
2024.01 - 2024.12
- Led design strategy and coordination across digital and physical customer journeys for 35+ restaurant outlets.
- Co-designed internal brand and menu frameworks alongside leadership to improve operational clarity and customer satisfaction.
- Planned and facilitated design thinking workshops for HR and marketing teams, improving collaboration and internal knowledge sharing.
- Built knowledge materials and visual guidelines to document design systems, training resources, and performance recommendations.
- Collaborated with executive leadership to align vision, goals, and deliverables across design, communication, and strategic initiatives.
DESIGN INNOVATOR
DISQ by TATA consultancy services
2023.01 - 2024.01
- Conducted desk research and field studies with 300+ farmers and 20+ public sector advisors across agriculture, energy, and climate policy.
- Synthesised research into insights, visual reports, and pitch decks to support system-level pilot proposals and public-facing policy recommendations.
- Coordinated co-design workshops and prototyping sprints, ensuring cross-functional engagement between research, policy, and business stakeholders.
- Developed service blueprints and systems maps to support innovation development and communication across interdisciplinary teams.
- Supported partnership outreach and stakeholder communication, contributing to strategic alignment with government missions.
EXHIBITION RELATIONS INTERN
India Art Fair
2022.04 - 2022.05
- Responsible for coordination with 80+ gallerists, vendors security and management staff and on site production
- Gathered the logistics and other service requests for 150+ booth functionality and care for artworks throughout show days.
Education
Master of Arts - Innovation Management
Central Saint Martins, University of Arts London
London 2024.09 -
Bachelor in Product Design - UI/Ux And Service Design
Sushant University
2019.01 - 2023.01
Skills
- Research & Synthesis
Desk research, qualitative analysis, trend mapping, stakeholder interviews, insight generation, policy and briefing documentation - Design & Strategy
Service design, systems thinking, co-design facilitation, visual storytelling, user journey mapping, brand and content strategy - Project Coordination
Workshop planning, stakeholder management, cross-functional collaboration, tender coordination, agile workflows
- Communication & Tools
Figma, Miro, Notion, Adobe Creative Suite,, Trello, Google Workspace, Microsoft Office - Values-Led Practice
Inclusive design, environmental and social impact, equity-driven thinking, collaboration with public sector and community stakeholders
Languages
English
Fluent
Hindi
Native
French
Beginner
Punjabi
Intermediate
Accomplishments
SmartMetro – Sensor-Based Product for Public Transport
Designed a patented IR sensor system to reduce overcrowding in metro coaches. Led end-to-end design from user research and concept generation to prototyping and testing. Received Academic Excellence Award and patent publication in 2022.
Menu & Brand Revamp – Sandoz Restaurants (Hospitality Platform)
Redesigned the digital and print menu system for 35+ outlets, blending UX, brand storytelling, and service logic. Conducted co-design workshops, created responsive UI prototypes, and collaborated with backend developers for implementation.
Agri-Energy Venture Prototype – DISQ (Tata Consultancy Services)
Led participatory research with 300+ farmers and 20+ policy advisors to identify innovation gaps in agriculture. Built journey maps, service blueprints, and MVP prototypes for a solar-powered cold-storage solution. Shaped pitch decks for potential investment.
References
References available upon request.
Timeline
Master of Arts - Innovation Management
Central Saint Martins, University of Arts London
2024.09 -
HEAD OF DESIGN
Sandoz restaurants private limited
2024.01 - 2024.12
DESIGN INNOVATOR
DISQ by TATA consultancy services
2023.01 - 2024.01
EXHIBITION RELATIONS INTERN
India Art Fair
2022.04 - 2022.05
Bachelor in Product Design - UI/Ux And Service Design
Sushant University
2019.01 - 2023.01