Meesam Raza
London,United Kingdom
Summary
A results-driven professional with a strong foundation in customer service and team leadership, bringing hands-on experience in project management, PR, and media engagement. Passionate about brand building, investor relations, and financial management, with a sharp ability to understand market trends and build lasting client relationships. Skilled in strategic planning and business development, always focused on driving growth and delivering meaningful impact.
Overview
3
3
years of professional experience
Work history
Management Officer
The Westminster Hotel
London
02.2025 - Current
- Collaborated on cross-departmental initiatives which advanced organisational goals.
- Facilitated regular progress updates with management, maintaining transparency throughout projects.
- Fostered positive relationships with clients by providing excellent customer service.
- Coordinated diverse teams for project execution success.
Senior Sales Officer
Camper
London
11.2024 - 01.2025
- Achieved highest sales across London stores
- Tracked competitions, current market and consumer buying trends to develop marketing plans and strategies.
- Demonstrated product features and functions to engage potential customers.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Created compelling sales pitches to attract potential customers.
Senior Concierge
M4S
London, United Kingdom
02.2023 - 09.2024
- Ensured smooth operations for daily concierge activities.
- Promoted special events to increase hotel revenue opportunities.
- Maintained professional demeanour whilst dealing with difficult situations.
- Collaborated efficiently with team members for streamlined operations.
Kitchen Manager
German Doner Kebab (GDK)
London
06.2022 - 06.2023
- Starting as a kitchen staff member at German Doner Kebab, I quickly advanced to Kitchen Manager, where I oversaw kitchen operations and ensured top-notch food quality and hygiene standards
- I led and motivated the team to consistently meet high-volume demand while improving efficiency and reducing waste
- My ability to streamline processes and maintain a positive, fast-paced work environment resulted in higher customer satisfaction and smoother operations
- Driven by my passion for quality and teamwork, I ensured the kitchen ran like a well-oiled machine every day
Sales Assistant
Sports Direct
London
06.2022 - 09.2022
- As a Sales Assistant at Sports Direct, I thrived in a fast-paced environment, consistently exceeding sales targets and delivering top-tier customer service
- My passion for helping customers and my strong product knowledge made me a key asset to the team, driving customer satisfaction and repeat business
- I'm motivated by challenges and excel in problem-solving, communication, and teamwork, always aiming to create the best shopping experience possible
- My dedication and enthusiasm contributed to significant sales growth and a positive store atmosphere
Education
O levels -
City school
01.2018 - 10 2020
Foundation Program -
London South Bank College
09/2021 - 06/2024
BA - Media
London South Bank University
London 09/2021 - 06/2025
Skills
- Customer Service
- Excels in team leadership
- Project management
- PR and media engagement
- Brand building
- Investor presentations and reporting
- Product knowledge retention
- Client relationship building
- Financial management and planning
- Market analysis
Languages
English
Fluent
Urdu
Proficient (C2)
Nationallity
Pakistani
Timeline
Management Officer
The Westminster Hotel
02.2025 - Current
Senior Sales Officer
Camper
11.2024 - 01.2025
Senior Concierge
M4S
02.2023 - 09.2024
Kitchen Manager
German Doner Kebab (GDK)
06.2022 - 06.2023
Sales Assistant
Sports Direct
06.2022 - 09.2022
O levels -
City school
01.2018 - 10 2020
Foundation Program -
London South Bank College
09/2021 - 06/2024
BA - Media
London South Bank University
09/2021 - 06/2025
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