Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Hobbies
Timeline
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Meenu Antony

London

Summary

Ambitious to kickstart a challenging career in Business with a Master's degree in International business management from University of Hertfordshire, UK. Possesses a strong understanding of International business as the economy is constantly changing. Demonstrable academic experience gained through the dissertation by analyzing the strategies that are being used by leaders to influence performance of employees in the context of Covid-19. Looking forward to continuing career by actively seeking jobs to develop academic skills and gain further industry experience in a way that is mutually beneficial to both myself and the firm.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Hotel Receptionist

The Continental Hotel
Heathrow
03.2025 - 07.2025
  • Delivered exceptional guest service by professionally handling check-in/check-out procedures using [PMS system, e.g., Opera Cloud , Bart, Excel].
  • Managed room reservations, cancellations, and upgrades, both in person and via phone/email.
  • Processed payments, handled billing inquiries, and maintained accurate cash and transaction records.
  • Performed nightly financial audits and reconciliations to ensure daily revenue accuracy.
  • Generated and distributed essential reports for management, including room revenue, occupancy, and end-of-day summaries.
  • Ensured the accuracy of billing, processed payments, and resolved any discrepancies or posting issues.
  • Monitored credit card payments, resolved discrepancies, and processed refunds as required.
  • Generated invoices for guest stays, ensuring all charges were accurate and up to date.

Front Desk Operations

Premier Inn London Clapham
London
11.2023 - 02.2025
  • Handling front desk operations such as, reservations, assisting guests with check-in and check-out procedures.
  • Responsible for crosschecking daily financial transaction of a business on a daily basis.
  • Supporting the team with meeting room booking calendar.
  • Ensuring clients records are prepared for works and collection; Taking calls and diverting or triaging to the relevant department and monitoring emails about reservations.
  • Updating hotel supplies to maintain stock levels including food items, drinks, housekeeping materials etc.

Team Member

Dominos Pizza
Bermonsey, London
03.2022 - 10.2023
  • Welcoming customers, answering phones and trained in taking orders.
  • Supervised as a team leader managing store services and Provided training about how to take orders and varieties of pizza.
  • Worked and assisted in all other departments during emergencies.
  • Trained and appointed as an assistant manager position, responsible for managing all aspects of food hygiene, controlling costs on a day-to-day basis to improve profitability.

Education

International Business Management (MSC) -

University of Hertfordshire
Hatfield, London
01.2022 - 07.2023

Bachelor Of Economics - Economics

Mahatma Gandhi University
Kerala
06.2018 - 08.2021

Skills

  • Word
  • Microsoft Office
  • Bart
  • Power Point
  • Excel
  • Opera

Certification

  • Business Analysis Foundations: Competencies
  • Excel Essential Training (Microsoft 365)

Languages

Malayalam
Native
Hindi
Intermediate
English
Proficient (C2)

Hobbies

  • Cinemas, Watching Football.
  • Continuing to upskill by attending various courses and classes
  • Developing meaningful experiences to inform written communication.

Timeline

Hotel Receptionist

The Continental Hotel
03.2025 - 07.2025

Front Desk Operations

Premier Inn London Clapham
11.2023 - 02.2025

Team Member

Dominos Pizza
03.2022 - 10.2023

International Business Management (MSC) -

University of Hertfordshire
01.2022 - 07.2023

Bachelor Of Economics - Economics

Mahatma Gandhi University
06.2018 - 08.2021

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Meenu Antony