Meenal Patel
London,UK
Summary
Results-driven leader with strong problem-solving skills and extensive experience in team management. Achieved significant improvements in service delivery within healthcare, consistently maintaining high satisfaction levels. Ready to make impactful contributions in a fast-paced environment. Managed services across the trust and facilitated the mobilization of IPS services.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Deputy Employment Services Manager
Central & North West London NHS Foundation Trust
London
2010.01 - Current
- Assisted in implementing cost-saving measures to support budget management without compromising service quality or efficiency.
- Aided in developing an induction programme that enabled new hires to reach higher productivity from day one.
- Helped to review operational policies regularly to discover opportunities for improved efficiency and effectiveness.
- Assessed employee performances regularly, providing constructive feedback where necessary for continuous improvement.
- Implemented a new feedback system for more efficient performance reviews.
- Developed a comprehensive induction programme for new hires that increased their productivity levels from the onset.
- Implemented cost-saving measures which resulted in significant budget savings without compromising service quality or efficiency.
- Led team meetings to set performance goals and review progress regularly.
- Streamlined service operations by enhancing team collaboration and communication.
- Conducted thorough audits on services provided, maintaining top-quality standards consistently.
Education
Bachelor of Science - Psychology
University of Westminster
City of London 2001.06 - 2005.06
Skills
- Process improvement strategies
- Performance development
- Stakeholder management
- Staff recruitment
- Customer relations
- Service delivery expertise
- Data analysis proficiency
- Performance monitoring
- Team leadership
Websites
Certification
CMI level 5 management
Motivational interviewing, CNWL
21st Century Leadership, CNWL
References
References available upon request.
Timeline
Deputy Employment Services Manager
Central & North West London NHS Foundation Trust
2010.01 - Current
Bachelor of Science - Psychology
University of Westminster
2001.06 - 2005.06