Meem Sanjana SHAH
Uxbridge, London
Summary
Dynamic and accomplished professional with 4 years of experience and a strong legal background and a keen eye for creative and strategic social media and digital marketing. Seeking a role where legal expertise and digital marketing skills converge to drive brand visibility and engagement.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Social Media Coordinator
Enso entertainment inc
10.2022 - Current
- Research audience preferences and discover current trends
- Create engaging text, image and video content
- Design posts to sustain readers' curiosity and create buzz around new products
- Measure web traffic and monitor SEO
- Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
- Train co-workers to use social media in a cohesive and beneficial way
- Facilitate online conversations with customers and respond to queries
- Report on online reviews and feedback from customers and fans
- Develop an optimal posting schedule, considering web traffic and customer engagement metrics
- Oversee social media accounts' layout
- Suggest new ways to attract prospective customers, like promotions and competitions
Branding and Social media manager
Cloud City Vapes
06.2023 - 12.2023
- Performed research on current benchmark trends and audience preferences
- Designed and implemented social media strategy to align with business goals
- Set specific objectives and reporting on ROI
- Generated, edited, published and shared engaging content daily
- Collaborated with other teams, like marketing, sales and customer service to ensure brand consistency
- Communicated with followers, respond to queries in a timely manner and monitor customer reviews
- Oversaw social media accounts' design
- Facebook timeline cover, profile pictures and blog layout
- Suggested and implemented new features to develop brand awareness, like promotions and competitions
- Stayed up-to-date with current technologies and trends in social media, design tools and applications
- Proven work experience as a Social media manager
- Hands on experience in content management
- Excellent copywriting skills
- Ability to deliver creative content (text, image and video)
- Adapted social media plan based on market research and customer data.
- Executed successful, innovative social media marketing campaigns with clear call-to-action.
Lecturer
London College of Legal Studies South
01.2021 - 12.2022
- Lecturer of Law courses of The University of London International program
- Served as primary subject lecturer, coordinating undergraduate and postgraduate programmes for 400 students
- Monitored students' progress against educational targets, implementing positive interventions.
- Offered academic and pastoral support to students requiring additional help.
- Reported on programme data to support course management.
- Conducting 1st and 3rd year lectures
- Creating course outlines for every year and module
- Preparing lecture notes and slides for conducting lectures
- Working with the mooting and debate club
- Designed exams, assessments and course content, including lecture material and writing assignments.
Law lecturer
North South University
11.2020 - 12.2022
- Teaching Business Law, Corporate Law, Criminal Law and Trust Law
- Developed and improved courses to better serve students' needs and meet standards.
- Creating course outlines for every semester
- Preparing lecture notes and Conducting lectures
- Creating quizzes and exam papers
- Facilitated workshops, tutorials and seminars with opportunities to stimulate students' critical thinking and analysis.
- Modernised syllabus, updating with current research, new techniques, and latest findings to improve relevancy.
- Tutored students struggling with material, improving understanding and academic performance.
- Taught online classes to large groups using Zoom to upload learning materials and assess students' work.
- Contributed to department and faculty meetings to continuously assess and improve internal practices.
- Helped students explore concepts through challenging assignments and stimulating class discussions.
Online Customer Service Manager
Sparks events Ltd
10.2020 - 08.2022
- Experience in providing customer service support
- Executed data-driven sales and marketing strategies to boost revenue.
- Improved customer service experience, create engaged customers and facilitate organic growth
- Took ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Developed service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Kept ahead of industry's developments and apply best practices to areas of improvement
- Controlled resources and utilise assets to achieve qualitative and quantitative targets
- Adhered to and manage the approved budget
- Maintain an orderly workflow according to priorities
Education
MA - STRATEGIC MARKETING
University of Greenwich
London 01.2023 - 01.2024
DIGITAL GARAGE -
Google
05.2023 - 05.2023
BAR PROFESSIONAL TRAINING COURSE - Law
Northumbria University
Newcastle upon Tyne 09.2018 - 09.2020
LLB HONOURS, BACHELOR OF LAWS - Law
University of London
08.2015 - 08.2018
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Skills
- Strong hold in English language
- Communication skills and networking
- Flexibility with time and management
- Outspoken, creative and able to come up with ideas quickly
- Research and time management
- Able to work under pressure
- Public speaking
- Understanding the culture
- Persuasive communicator
Languages
English
Beginner
Timeline
Branding and Social media manager
Cloud City Vapes
06.2023 - 12.2023
DIGITAL GARAGE -
Google
05.2023 - 05.2023
MA - STRATEGIC MARKETING
University of Greenwich
01.2023 - 01.2024
Social Media Coordinator
Enso entertainment inc
10.2022 - Current
Lecturer
London College of Legal Studies South
01.2021 - 12.2022
Law lecturer
North South University
11.2020 - 12.2022
Online Customer Service Manager
Sparks events Ltd
10.2020 - 08.2022
BAR PROFESSIONAL TRAINING COURSE - Law
Northumbria University
09.2018 - 09.2020
LLB HONOURS, BACHELOR OF LAWS - Law
University of London
08.2015 - 08.2018
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