Summary
Overview
Work history
Education
Skills
Languages
Languages
Timeline
Generic
Meekah Pizzuti

Meekah Pizzuti

London ,London

Summary

Accomplished professional specializing in event finance management and team leadership, with a proven track record in organizing high-profile conferences and VIP events. Expertise in client relations and supplier coordination, ensuring exceptional service delivery. Skilled in project management and time optimization, with comprehensive knowledge of aviation regulations and flight safety protocols. Aiming to leverage skills in emergency landing preparation and boarding process supervision to drive operational efficiency.

Reliable and adaptable, known for excellent communication and problem-solving skills, paired with strong focus on customer service and teamwork. Proven ability to remain calm and professional in high-pressure situations, ensuring passenger comfort and safety.

Overview

10
10
years of professional experience
7
7
years of post-secondary education

Work history

Amazon Multi-Drop Delivery Driver

CWTL Transport and Logistics
London, London
04.2025 - Current
  • Utilised manual handling techniques properly to prevent injury while lifting heavy items.
  • Coordinated with dispatchers efficiently resulting in seamless operations.
  • Ensured timely delivery by effectively planning routes and managing time.
  • Completed delivery manifests at the end of each shift for accurate record keeping.
  • Navigated through diverse routes using GPS, minimising delays in delivery times.
  • Maintained vehicle cleanliness for a positive company image.
  • Managed paperwork accurately to maintain an organised record of deliveries.
  • Enhanced efficiency by carrying out basic vehicle maintenance tasks.
  • Learnt new routes quickly which increased productivity over time.
  • Assisted in warehouse duties when required, demonstrating team player qualities.
  • Worked under tight schedules whilst maintaining high performance standards.

Ice Rink Leisure Steward

Alexandra Palace, London
London, London
04.2025 - Current
  • Conducted inventory management to ensure sufficient stock levels.
  • Promoted from junior steward due to dedication and excellent work performance.
  • Coordinated effectively with kitchen staff to streamline food service operations.
  • Adhered to health and safety regulations to maintain a safe working environment.
  • Collaborated with team members for efficient workflow during peak hours.
  • Addressed customer complaints promptly, fostering improved customer relationships.
  • Delivered exceptional customer service for enhanced guest experience.
  • Observed punctuality diligently, contributing positively to the team's efficiency.
  • Executed safety protocols with daily safety checks and emergency drills.
  • Met passengers at entrance, verified tickets and directed individuals to locations.
  • Maintained uniform neatness as per company guidelines.
  • Managed emergency response actions following established procedures for evacuation and passenger safety.
  • Handled special needs of children, elderly and individuals with disabilities.
  • Helped passenger with diverse comfort requests and answered questions.

Cabin crew member

Ryanair
London, City of London
01.2024 - 03.2025
  • Coordinated ground staff during boarding and deboarding to minimise delays.
  • Maintained knowledge of safety regulations through continuous training, ensuring compliance during flights.
  • Assisted with passenger boarding, luggage stowage, and seating arrangements to facilitate smooth operations.
  • Ensured passenger comfort by maintaining a clean and organised cabin environment.
  • Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
  • Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.
  • Demonstrated adaptability by handling diverse tasks such as selling duty-free products, cabin cleaning, and meal serving successfully.
  • Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
  • Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
  • Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
  • Delivered professional pre-flight briefings, enhancing customer understanding of safety procedures.

Senior Events Manager and Supervisor

Martinez Private Members Club
Soho London, London
06.2023 - 10.2023
  • Managed the event planning from start to finished, creating events according to target audience requirements and market trends.
  • Managed the general administration of events such as bookings, budgets and supplier correspondence.
  • Maintained excellent relationships with multiple suppliers to obtain best prices for services and products.
  • Developed budgets for planned events, producing according to client investments and requirements.
  • Produced reports for clients after events to demonstrate event's success, customer numbers and sales.
  • Successfully obtained best contract deals and service prices with suppliers, using smart negotiation and persuasion.
  • Oversaw the setup, arrangement and finalisation of events, ensuring all aspects stayed within client's vision and created to high-quality standards.
  • Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings.
  • Planned menus to align with event theme or budget, coordinated catering services and selected appropriate entertainment.
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Assessed event success and uncovered room for improvement through client feedback.
  • Hired and trained staff for cross-functional assignments and ensured employee knowledge of specific procedures related to each event type.
  • Administered contracts to deliver outstanding vendor coordination, timeline development and day of coordination services.
  • Coordinated large-scale events, realised increased attendee satisfaction.
  • Stayed abreast of latest industry trends, integrated relevant ideas into company's event strategies.
  • Handled crisis situations effectively whilst maintaining professionalism and calm.
  • Developed innovative event concepts for enhanced audience engagement.

VIP Hostess and FOH

Tape Nightclub London
London , London
01.2023 - 08.2023
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Delivered excellent service by understanding and catering to individual preferences of VIPs.
  • Facilitated timely check-ins and check-outs for guests' convenience.
  • Ensured guest satisfaction by providing top-notch customer service.
  • Managed high-profile events for successful execution.
  • Assisted in menu selection by considering dietary restrictions and preferences.
  • Managed guest check-ins and check-outs for seamless transitions.
  • Monitored VIP area frequently, maintaining cleanliness and orderliness at all times.

Cabin Attendant

Qatar Airways
Doha , Qatar
05.2022 - 12.2022
  • Administered basic first aid, maintaining composure to minimise disruptions during flights.
  • Conducted thorough safety checks, ensuring passengers securely stored hand luggage prior to take-off.
  • Guided passengers through emergency procedures, providing reassurance to alleviate anxieties.
  • Performed pre-flight duties, verifying safety equipment and cleaning passenger seats.
  • Welcomed passengers aboard with professionalism and directed them to assigned seats.
  • Monitored disembarking process, checking overhead lockers for luggage and personal items.
  • Served meals and refreshments while accurately recording dietary preferences.
  • Attended pre-flight meetings to acquire updates on flight requirements for seamless operations.
  • Facilitated smooth boarding process with efficient seat allocation and luggage handling.
  • Enhanced passenger experience by addressing queries promptly and efficiently.
  • Upheld high standards of personal appearance as representative of the airline brand.
  • Handled unexpected turbulence, reassuring passengers and maintaining calm atmosphere.
  • Managed onboard retail sales, boosting airline revenue without compromising on service quality.

Night Manager

Les Folies D'Amour
Guernsey , Guernsey
01.2022 - 05.2022
  • Granted access to VIP locations, verifying customer information with professionalism.
  • Helped guests locate bathrooms and food areas for enhanced service.
  • Assisted customers in handling personal items and articles in changing rooms.
  • Reduced traffic congestion by directing drivers to parking spaces.
  • Examined and collected tickets at events with up to 500 attendees.
  • Communicated with team members using radio receivers.
  • Complied with health and sanitation practices and procedures.
  • Calculated costs with exceptional maths abilities.
  • Sold admission tickets to patrons at events with outstanding customer service.
  • Responded to guest questions about current facility events and future offerings.

Head Barista

Taylor's Guernsey
Guernsey , Guernsey
01.2022 - 05.2022
  • Recruited and coached junior baristas, training to deliver faultless service and quality coffee.
  • Effectively operated a range of preparation equipment, including KB90, Linea PB, Mythos One and EK43 grinders.
  • Delivered faultless service to every customer, offering advice on guest roasts and blends to enhance enjoyment and experiences.
  • Ran popular barista school training sessions, teaching the basics of coffee grinding, preparation and artistry.
  • Cleaned and maintained coffee equipment and machinery regularly, minimising faults and maximising performance.
  • Worked on recipe and blend adaptations, regularly updating varied drinks menus to maintain customer interest.
  • Created innovative, seasonal latte art, reflecting trends and demands to excite and engage customers.
  • Provided speciality coffee service, maintaining unabated passion and knowledge of products and trends to optimise customer experiences.
  • Greeted and connected with every customer, recommending drinks and pastries.
  • Ordered, received and stocked supplies and retail products.
  • Maintained highest standards of conduct and personalised customer service.
  • Maintained calm demeanour during high-volume periods and special events.
  • Cleaned equipment, disposed of waste and cashed-up registers for thorough store closing processes.

Food & Beverage Supervisor

Kahlua Premier Boutique Hotel
Crete, Greece
06.2021 - 11.2021
  • Safely operated bakery ovens, fryers and mixers.
  • Displayed positive and friendly attitude towards customers and fellow team members.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Researched new recipes, culinary items and ingredients for preparing traditional and foreign dishes for special events or seasons.
  • Crafted and planned menus for different events and meal times, applying professional expertise in designing delicious meals.
  • Worked with kitchen staff during busy periods to maintain service delivery quality and wow guests with amazing meals.
  • Garnished and arranged food items with focus on presentation to enhance customer experience.
  • Checked food and ingredients for freshness and weighed, mixed and prepped materials before cooking meals.

Bar Manager

Steak on the Green
Ealing, London
11.2020 - 02.2021
  • Accurately monitored cash intake to eliminate discrepancies.
  • Established positive relationships with guests and employees, creating positive, energetic environment.
  • Received orders from wait staff and delivered beverages to guests.
  • Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.
  • Confirmed ages of customers to identify eligibility and discontinued service to intoxicated guests.
  • Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
  • Processed cash, credit card and voucher payments to fast track process.
  • Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.

VIP Host

New York Beach Club
Crete , Greece
06.2020 - 11.2020
  • Greeted new customers, answered initial questions and took drink orders.
  • Coordinated team members to take, serve and clear orders accurately and promptly.
  • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
  • Retained knowledge of current menu selections for accurate, reliable customer guidance.
  • Seated guests quickly and coordinated timely service to minimise table wait times.
  • Delivered positive first impressions and exceeded customer expectations through seamless front-of-house service.

Personal Care Assistant

Caroline Sanderson
Ballito , South Africa
11.2019 - 06.2020
  • Maintained excellent relationships with families and clients by providing friendly, helpful, compassionate and caring service.
  • Helped customers with shopping duties, buying items as instructed by clients, care plans, families and doctors.
  • Helped patients with feeding, drinking and administering medication when required.
  • Proactively attended to every need required from clients, no matter how big or small.
  • Used hoists to get clients into and out of beds and chairs when required.
  • Portioned meals, drinks and snacks for clients, following care plan, dietary and doctor requirements.
  • Assisted clients with physical therapy exercises, carrying out as required by doctors.
  • Acted quickly and appropriately during emergencies, following various protocols depending on the situation.
  • Helped clients with daily care duties such as bathing, dressing and toileting.
  • Supported clients with transportation needs when required, such as walking and pushing wheelchairs.
  • Prepared healthy, nutritious meals and assisted patients with eating and drinking.
  • Promoted independence and self-esteem by allowing patients to complete specific personal tasks alone.
  • Kept records of patient health and condition, treatment administered and medications issued and shared information with medical specialists for recovery monitoring and review.
  • Enhanced patient comfort by providing personal care services including bathing, grooming and feeding.
  • Facilitated social activities, improved patient mood.
  • Prepared meals according to dietary requirements, maintained good nutrition.
  • Liaised with healthcare professionals regarding patient's progress or changes in condition.

Breakfast Shift Supervisor

The Harbour Hotel and Spa
Devon , England
08.2019 - 11.2019
  • Oversaw the smooth opening and closing of the building.
  • Performed additional tasks to keep dining room running smoothly.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Coordinated team members to take, serve and clear orders accurately and promptly.
  • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
  • Greeted new customers, answered initial questions and took drink orders.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Answered phones politely and promptly while accurately recording and confirming reservations.
  • Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.

Bar Manager

The Ducks Inn Aberlady
Edinburgh , Scotland
05.2019 - 08.2019
  • Accurately monitored cash intake to eliminate discrepancies.
  • Established positive relationships with guests and employees, creating positive, energetic environment.
  • Followed safe serving requirements and kept list of available ride services for inebriated customers.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Managed cellar and beer delivery systems to high standards and in accordance with brewery recommendations.
  • Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
  • Developed new craft cocktails and seasonal offerings inspired by industry trends and patron suggestions.

Shift Supervisor

Best Western - Hotel de Havelet
Guernsey , Guernsey
07.2018 - 05.2019
  • Organised and scheduled employee shifts and breaktimes.
  • Oversaw the smooth opening and closing of the building.
  • Led by example in completing all tasks with energy and enthusiasm, aiding a positive team mentality.
  • Mentored and supported new employees to maximise team performance.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Briefed teams on daily operational requirements, motivating and incentivising staff to work tirelessly to achieve them.
  • Optimised profits by controlling food, beverage and labour costs daily.
  • Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
  • Designed table settings to be aesthetically pleasing and comfortable for guests, upholding restaurant's customer service standards.

VIP Host

Avrà Project
Kos , Greece
01.2018 - 07.2018
  • Sourced, interviewed and hired all employees required for events, including waitresses, bartenders, DJs and chefs.
  • Engaged proactively with guests to confirm satisfaction with service, food and drinks.
  • Seated guests in appropriate sections, rotating sections to avoid overwhelming servers.
  • Helped bartenders prepare drink orders and bar snacks during busy restaurant periods.
  • Coached and developed junior staff members, leading by example to maintain first-class service.
  • Communicated with kitchen staff regarding dietary requirements, wait times and product availability to expedite service during busy shifts.
  • Instructed staff to keep waiting and dining areas clean and tidy to maintain exceptional industry reputation.
  • Informed guests of name of server to facilitate smooth handoff to service staff.
  • Managed waiting list and communicated information to guests about availability of tables, providing exceptional customer service.
  • Handled customer complaints politely and professionally, escalating complex complaints to managers for assistance.

Au Pair

Private Family
Naples , Italy
01.2017 - 01.2018
  • Helped children learn English by conversing freely, reading appropriate stories and completing activities in target language.
  • Organised and led age-appropriate activities involving reading, crafts and educational play.
  • Enforced rules to teach manners and maintain safe environment.
  • Supported household operations by washing and putting up laundry, cooking meals and performing light cleaning.
  • Completed shopping trips for necessary items, clothes and food for family.
  • Secured indoor and outdoor premises to protect children under care.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Recorded children's behaviour, food served and medications administered.
  • Cleaned house, including laundry, sweeping and mopping.
  • Tutored children in various subjects, including Maths and Science.
  • Took children on outings to local parks and playgroups, encouraging play with others.
  • Met child's hygienic needs by changing nappies, helping with hand washing and potty training.
  • Built and maintained positive relationships with parents and children to win trust.

VIP Host

Numetro Cinemas and Entertainment
Hillcrest , South Africa
03.2017 - 09.2017
  • Quality assessed party set up, ensuring all aspects aligned with client's standards and equipment operated safely.
  • Met with customers to plan and recommend party options tailored to unique party needs.
  • Dealt with customer complaints and resolved issues with suitable solutions.
  • Prepared a wide range of snacks and beverages at the food kiosk, including nachos, hot dogs, popcorn and chips.
  • Helped coordinate special events for movie premieres and special showings, helping with tasks including event set up and promoting.
  • Conducted theatre deep cleaning before and are movie showings by hoovering floors, wiping seats and removing rubbish.
  • Conducted ID checks on age-restricted movies as appropriate, refusing sale to those without IDs, following Challenge 25 law.
  • Conducted stock counts, reordering and replenishing at the food kiosk daily, keeping stocks sufficient for demands.
  • Used excellent upselling skills to sell programmes, memberships, food and refreshments when processing payments.

Shift Manager

Beach and Beyond Boutique
Ballito , South Africa
06.2016 - 07.2017
  • Used coaching and mentoring talents to develop junior staff members, increasing competent, confident team performance.
  • Tracked daily expenses and income, assessing against targets to ensure business met performance standards.
  • Mentored and supported new employees to maximise team performance.
  • Helped shop floor staff to unpack and count deliveries during quiet periods.
  • Supervised sales assistants in merchandising goods, processing payments and resolving product-related issues to maintain store shopping standards.
  • Maintained store presentation standards with attractive merchandise displays and clean, tidy and well-organised shop floor.
  • Monitored shelve stocks and product displays and outlined methods of shifting slow inventory and arranging displayed items for maximum sales.
  • Conducted inventory checks to identify low-stock items and worked with managers in scheduling shipments to backstop inventory shortages.
  • Acquired knowledge of products and provided expert advice and product information to facilitate purchases.
  • Trained staff on emergency health and safety procedures and guided employees on evacuation procedures to minimise incidents.
  • Deployed security systems and implemented monitoring measures to avoid stock damage, theft or wastage, minimising store losses.

Sales Representative

Vitacoco
Ballito, South Africa
06.2016 - 12.2016
  • Shared comprehensive brand and product knowledge to maximise sales.
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
  • Demonstrated strong communication and time management skills to meet and exceeded sales targets.
  • Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.

Events Coordinator

La Montagne Hotel - Club Leisure Group
Ballito , South Africa
07.2015 - 03.2016
  • Assisted in event marketing activities by crafting promotional materials, social media adverts and monitoring KPIs.
  • Coordinated catering for events, managing tasks including selecting menus, finding appropriate catering companies and organising deliveries.
  • Used excellent organisation, multitasking and a proactive approach when arranging events.
  • Sourced, interviewed and hired all personnel and contractors required for events, including waitresses, bartenders and chefs.
  • Registered and modified guest list and information on database to maintain accurate event management platform.
  • Planned and curated menu to offer variety of flavors and align with event theme and budget.

Student Attorney

Schulz, Wiesinger and O'Dwyer
Ballito , South Africa
06.2015 - 12.2015
  • Observed depositions and court proceedings to prepare summaries of cases.
  • Created organised filing system for legal documentation.
  • Supported lawyers on various legal work including procurement, professional services and intellectual property.
  • Supervised progress of cases from opening to closing.

Education

Bachelor of Business Administration - Business Administration

University of Bath - Elizabeth School of London
London, London
09.2023 - 09.2025

IGCSEs - English, Maths, Afrikaans, History, Dramatic Art, Biology, Business Studies

Ashton International College Ballito
Ballito, South Africa
01.2012 - 11.2016

Boeing 737 - 800 Cabin Crew Training - Aviation

Ryanair Airline
London
01.2024 - 03.2024

Boeing 787 - 800 Cabin Crew Training - Aviation

Qatar Airways
Doha, Qatar
05.2022 - 06.2022

The Modern World : Global History 1760 - Global History

University of Virginia, United States of America
Virginia
10.2019 - 12.2019

Skills

  • Event finance management
  • Team building events
  • Conferences
  • Supplier coordination
  • Client-first approach
  • VIP events
  • Guest relations
  • Team leadership
  • Team leadership and supervision
  • Events requirements gathering
  • Project management
  • Time optimisation
  • Boarding process supervision
  • Emergency landing preparation
  • Familiarity with aviation regulations
  • Flight safety training
  • Knowledge of aviation regulations
  • Strong interpersonal aptitude
  • Punctuality and reliability
  • VIPs support services
  • First aid proficiency

Languages

2,A2,3,B1,3,B1

Languages

English
Native language
Italian
Intermediate
Greek
Intermediate
Afrikaans
Elementary
English
Native

Timeline

Amazon Multi-Drop Delivery Driver

CWTL Transport and Logistics
04.2025 - Current

Ice Rink Leisure Steward

Alexandra Palace, London
04.2025 - Current

Cabin crew member

Ryanair
01.2024 - 03.2025

Boeing 737 - 800 Cabin Crew Training - Aviation

Ryanair Airline
01.2024 - 03.2024

Bachelor of Business Administration - Business Administration

University of Bath - Elizabeth School of London
09.2023 - 09.2025

Senior Events Manager and Supervisor

Martinez Private Members Club
06.2023 - 10.2023

VIP Hostess and FOH

Tape Nightclub London
01.2023 - 08.2023

Cabin Attendant

Qatar Airways
05.2022 - 12.2022

Boeing 787 - 800 Cabin Crew Training - Aviation

Qatar Airways
05.2022 - 06.2022

Night Manager

Les Folies D'Amour
01.2022 - 05.2022

Head Barista

Taylor's Guernsey
01.2022 - 05.2022

Food & Beverage Supervisor

Kahlua Premier Boutique Hotel
06.2021 - 11.2021

Bar Manager

Steak on the Green
11.2020 - 02.2021

VIP Host

New York Beach Club
06.2020 - 11.2020

Personal Care Assistant

Caroline Sanderson
11.2019 - 06.2020

The Modern World : Global History 1760 - Global History

University of Virginia, United States of America
10.2019 - 12.2019

Breakfast Shift Supervisor

The Harbour Hotel and Spa
08.2019 - 11.2019

Bar Manager

The Ducks Inn Aberlady
05.2019 - 08.2019

Shift Supervisor

Best Western - Hotel de Havelet
07.2018 - 05.2019

VIP Host

Avrà Project
01.2018 - 07.2018

VIP Host

Numetro Cinemas and Entertainment
03.2017 - 09.2017

Au Pair

Private Family
01.2017 - 01.2018

Shift Manager

Beach and Beyond Boutique
06.2016 - 07.2017

Sales Representative

Vitacoco
06.2016 - 12.2016

Events Coordinator

La Montagne Hotel - Club Leisure Group
07.2015 - 03.2016

Student Attorney

Schulz, Wiesinger and O'Dwyer
06.2015 - 12.2015

IGCSEs - English, Maths, Afrikaans, History, Dramatic Art, Biology, Business Studies

Ashton International College Ballito
01.2012 - 11.2016

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Meekah Pizzuti