Elton Agolli
Welling,City of London
Summary
- Experienced sales manager professional with strong leadership and relationship-building skills.
- Hard working and energetic manager and top-rated sales associate with more than 10 years leading dynamic sales teams in market.
- Professional Area Sales Manager with over 10 years of experience in sales industry. Adept at developing productive relationships with local business owners and establishing new business accounts to achieve sales goals. Excellent sales and marketing knowledge with advanced skills in sales and marketing .
- Detailed Sales Manager with expertise overseeing successful revenue streams and recognising areas for improvement. Reliable and capable of driving effective teams. Looking for new sales-oriented role where hard work and dedication will be highly valued.
- Motivated manager with solid experience managing all levels of large scale projects, including budgeting and administration.
Overview
27
27
years of professional experience
Work history
Venue Manager
Merkur Slots
London, United Kingdom
06.2023 - 05.2025
- Coordinated with staff, ensuring high service standards.
- Ensured adherence to licensing laws, preventing legal issues at the venue.
- Negotiated contracts to secure profitable deals for the venue.
- Utilised budgeting skills to manage finances effectively, avoiding unnecessary expenditures.
- Implemented health and safety regulations for improved compliance.
- Collaborated closely with event planners, ensuring client requirements were met on time.
- Maintained high hygiene standards in the venue, promoting a clean and safe environment.
- Developed marketing strategies to increase brand visibility and attract more customers.
- Managed venue bookings for efficient utilisation of space.
- Enhanced customer satisfaction by resolving complaints promptly.
- Conducted regular staff training sessions for improved performance and productivity.
- Oversaw maintenance tasks, ensuring a well-kept facility at all times.
- Handled event logistics, resulting in seamless operations.
Manager
Nicoventures Retail Ltd.
London, London
10.2022 - 07.2023
- Grew annual revenue by 150% with targeted sales and marketing strategy.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Managed staffing schedules for employees, delivering operational efficiency whilst remaining under budget.
- Analysed sales to identify top-performing products.
- Reviewed issues and implemented corrective action plans, enhancing operational efficiency.
- Guided staff to bolster overall team performance, resilience and cohesion.
- Prepared and presented reports, strategies and recommendations for consideration by senior management.
Night Club Casino Manager
Caffe Le Maxim
Brussels, Belgium
01.2022 - 07.2022
- Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
- Planned medium to long-term business targets to optimise company performance and growth.
- Directed public-facing and support teams to complete quality, cost-effective work on schedule.
- Created safe working protocols and assessed employee capability levels to keep all staff safe.
- Maintained strong working relationships with colleagues and senior management.
- Oversaw centre inventory and placed new orders to keep levels within targets.
- Followed company standards for service and facility quality to improve repeat customer rates.
- Answered queries and handled complaints to provide outstanding customer service.
Book Author
Toni Agolli
Oslo, Norway
10.2018 - 12.2021
- Novel- Nentore te Portokallte, Oslo Norway 2018
- Novel - Margaritari i nje vrasesi, Oslo Norway 2019
- Novel - Dritat e Veriut, Tirane , Albania 2020-2021
- Poetries and stories - Vargjet e nje kohe te shkuar, Tirane, Albania 2022
Bar Manager
Cape Town coffee bar
Stavanger, Norway
03.2016 - 05.2017
- Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies.
- Managed customer service by training staff, overseeing operations and resolve issues quickly.
- Provided quality control when creating house-made infusions, daily juice and preparations to eliminate downtime and maximise revenue.
- Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Football Coach
Madla IL
Stavanger, Norway
01.2015 - 03.2016
- Recruited athletes by attending games, meeting with families and presenting offers.
- Evaluated individual knowledge, skills, and strengths and assigned team positions.
- Utilised safe techniques for exercises, equipment use and training drills.
- Implemented exercise and training strategies for individual and team performance.
- Coordinated with parents, boosters and other resources to meet team needs.
- Prepared athletes for special competitions and tournaments.
- Motivated athletes to stronger, more agile and more effective players.
- Established clear benchmarks for performance and monitored individual and team progress.
Administrator
Merentino Factory SHPK
Tirana, Albania
08.2013 - 03.2016
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Monitored and analysed market trends and competitive offerings to identify opportunities for segment expansion. I have built new strategies to expand the market presence and have increased sales by 20%.
- Developed and led successful business culture focused on performance.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Devised key initiatives that drove substantial business growth..
- Cultivated strong relationships with key organisations and professionals to support future business growth objectives.
- Hired and trained all sales staff for new store location.
- Monitored sales team performance and provided effective training to help reach sales targets.
Owner/ Administrator
Alb-Food-Group SHPK
Tirana, Albania
11.2012 - 08.2013
- Evaluated departments to assess performance and develop improvements to key structures.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Communicated with clients to meet fiduciary obligations, strengthen relationships and define client objectives.
- Elevated new business opportunities and implemented effective cold calling and networking strategies.
- Researched and updated all required materials needed for firm and partners.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Monitored multiple databases to keep track of all company inventory.
Sales Director
Orbico SHPK
Tirana, Albania
02.2011 - 11.2012
- Monitored and analysed market trends and competitive offerings to identify opportunities for segment expansion.
- Reinforced branding initiatives by coordinating presentations and creating marketing campaigns to maximise outreach.
- Cultivated strong relationships with key organisations and professionals to support future business growth objectives.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Initiated and elevated new business opportunities by implementing effective networking strategies.
- Managed 700.000 euro sales portfolio.
Country Manager
Coca Cola (Uji Tepelena)
Prishtine, Kosove
01.2010 - 02.2011
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Implemented marketing strategies which resulted in 15 % growth of customer base.
- Hired and trained all sales staff for new store location.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Determined merchandise price schedules and discount rates.
- Assisted marketing department in optimising strategic initiatives in local area recruiting.
- Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Sales Director
Birra Korca SHPK
Tirana, Albania
06.2008 - 11.2009
- Monitored and analysed market trends and competitive offerings to identify opportunities for segment expansion.
- Reinforced branding initiatives by coordinating presentations and creating marketing campaigns to maximise outreach.
- Cultivated strong relationships with key organisations and professionals to support future business growth objectives.
- Generated record sales by reworking client marketing calendars.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
- Wrote sales slips and sales contracts.
- Forecasted product sales and achieved quarterly and annual sales objectives. I have increased the sales by 8%.
- Promoted branding initiatives by marketing and mapping out products in market to maximise customer outreach.
- Monitored sales team performance and provided effective training to help reach sales targets.
Area Sales Manager
British American Tobacco
Tirana, Albania
12.2006 - 06.2008
- Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
- Expanded market share by 35 % by increasing sales to retailers and distributors.
- Introduced new cigarettes product to market, helping to increase profits by 15.000.000 leke.
- Built lasting relationships with clients through outstanding customer service interactions.
- Partnered with advertising group to ensure consistency between advertising message and retail incentives across all communication channels.
- Promoted branding initiatives by marketing and mapping out products in market to maximise customer outreach.
- Collected customer and market feedback and reported information to company leadership.
Football Player
Bullit FC/ Bistrica FC.
Tirana, Albania
01.2002 - 11.2006
- Left back and centre back position
- Adapted position played to best suit team and optimise results.
- Improved physical stamina and skill through dedicated daily training.
- Coached junior players in ball technique and ownership to develop peak aptitude.
- Represented club during fan events and promotional activities.
- Attended physio appointments to maintain peak physical condition.
- Collaborated with coaches to develop key competitive strategies.
Area Sales Manager
Marketing&Distribution
Tirana, Albania
01.2001 - 10.2001
- Built lasting relationships with clients through outstanding customer service interactions.
- Retained existing customers and substantially grew customer base, product line and sales volume. Increased market share by implementing new marketing strategies and techniques in present markets. Increased sales by 150% .
- Promoted branding initiatives by marketing and mapping out products in market to maximise customer outreach.
- Collected customer and market feedback and reported information to company leadership.
- Saved costs by effectively negotiating vendor prices, terms of sales and service agreements.
- Determined merchandise price schedules and discount rates.
- Wrote sales slips and sales contracts.
- Negotiated pricing with distributors and customers to optimise cost savings.
Sales Representative
Sejega SHPK
Tirane, Albania
02.1998 - 01.2001
- Managed route planning and travel schedule.
- Demonstrated products and specific features at customer locations and special events.
- Set up appointments with potential and current customers to discuss new products and services.
- Utilised effective communication and active listening skills to create client rapport to grow profitability.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Initiated sales strategies by recruiting new clients through approved methods.
- Collected and processed payments.
Education
Linguistic
Italian Institute of Culture
Tirana / Albania03.1998
UEFA C
UEFA
Stavanger2015
Associate of Arts - Sports
University of Sports And Cultural Education
Tirana /Albania07.2005
Skills
- Strong verbal communication
- Sales process
- Rapport and relationship building
- Energetic
- Brand-building strategies
- Excellent communication skills
- Sales and market development
- Recruiting and hiring
- Client support
- Self-motivated
- Attention to detail
- Team leadership
Languages
Albanian
Native language
English
Advanced
C1
Italian
Advanced
C1
Spanish
Intermediate
B1
Norwegian
Intermediate
B1
Swedish
Elementary
A2
Greek
Beginner
A1
Timeline
Venue Manager
Merkur Slots
06.2023 - 05.2025
Manager
Nicoventures Retail Ltd.
10.2022 - 07.2023
Night Club Casino Manager
Caffe Le Maxim
01.2022 - 07.2022
Book Author
Toni Agolli
10.2018 - 12.2021
Bar Manager
Cape Town coffee bar
03.2016 - 05.2017
Football Coach
Madla IL
01.2015 - 03.2016
Administrator
Merentino Factory SHPK
08.2013 - 03.2016
Owner/ Administrator
Alb-Food-Group SHPK
11.2012 - 08.2013
Sales Director
Orbico SHPK
02.2011 - 11.2012
Country Manager
Coca Cola (Uji Tepelena)
01.2010 - 02.2011
Sales Director
Birra Korca SHPK
06.2008 - 11.2009
Area Sales Manager
British American Tobacco
12.2006 - 06.2008
Football Player
Bullit FC/ Bistrica FC.
01.2002 - 11.2006
Area Sales Manager
Marketing&Distribution
01.2001 - 10.2001
Sales Representative
Sejega SHPK
02.1998 - 01.2001
Linguistic
Italian Institute of Culture
UEFA C
UEFA
Associate of Arts - Sports
University of Sports And Cultural Education
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