Mea Rutherford
Ipswich,Suffolk
Summary
Demonstrates a professional demeanour and exceptional time-management abilities, ensuring efficient performance under pressure. Certified in first aid, with notable competencies in decision making and maintaining patience in high-stress situations. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively.
Friendly and driven professional with strong communication and customer service skills, coupled with knack for problem-solving. Proven abilities in managing customer interactions and providing exceptional service. Committed to enhancing guest experiences and fostering welcoming environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of house team member
Nando's
Ipswich, Suffolk
07.2024 - Current
- Managed timing standards in food deliveries to minimise delays.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Greeted customers, presented menus and shared information about available special items.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Army cadet
ACF
Ipswich, Suffolk
07.2021 - Current
- Maintained high standards of personal conduct, setting an example for others.
- Promoted camaraderie through various team-building activities.
- Strengthened teamwork by conducting group tasks.
- Acted as liaison for better communication within the group.
- Managed emergency situations, ensuring safety of fellow cadets.
Education
A-Levels - English Literature, Business, Psychology
Copleston Sixth Form
Ipswich, Suffolk 09/2023 -
GCSEs - 10
Copleston High School
Ipswich, Suffolk 09/2018 - 07/2023
Skills
- Cross functional collaboration
- Clear communication
- Professional demeanour
- Time-management
- Decision making
- Patience under pressure
- First-aid certified
- Efficient under pressure
Accomplishments
Corporal in the Suffolk Army Cadet Force after many years of dedication and sacrifice, adept at managing younger cadets and fulfilling the leadership role I have worked for
Certification
First Aid at Work - May 24'
Timeline
Front of house team member
Nando's
07.2024 - Current
Army cadet
ACF
07.2021 - Current
First Aid at Work - May 24'
A-Levels - English Literature, Business, Psychology
Copleston Sixth Form
09/2023 -
GCSEs - 10
Copleston High School
09/2018 - 07/2023
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