Brings more than 10 years of customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.
1, Conducted capacity planning to optimise resource allocation and efficiency.
2. Monitored Work-in-Progress (WIP) to maintain project timelines and quality standards.
3. Supervised safety stock levels to mitigate supply chain disruptions.
4. Analysed forecasting data to anticipate market trends and customer needs.
Microsoft Office :Excel(Advanced), Word, PowerPoint, Access, Oracle, Microsoft Power BI, MS SharePoint, Google Workspace: Google Suite.
Programming Language: R, Python, VBA, C/C++