Md Tanvir Halim
Portsmouth,Hampshire
Summary
Self-motivated individual and dynamic with extensive and experience in personal management and employee advocacy. Adept in working with senior leadership to design and implement HR strategies.
Overview
6
6
years of professional experience
2
2
year of post-secondary education
Work history
Crew member
Gyroiland Greek Cusine
Portsmouth, Hampshire
04.2023 - 11.2023
- Greets Customers and present Menus.
- Cooperate and communication with all serving and kitchen staff.
- Helped less experienced staff manage daily assignment.
- Adhere to all relevant health department rules/ regulations and all customer service guidelines.
- Took orders at counter with clear communication and professionalism.
- Took cash and card payment at checkout.
Customer service assistant
Better Growth Ltd.
Chittagong, Bangladesh
01.2018 - 05.2019
- Recorded information about inquiries and complaints within internal database.
- Applied creative solutions quickly to arising problems impacting customer satisfaction.
- Provided warm, positive customer care from arrival to departure, encouraging return visits.
- Handled Customers inquiries and offered recommendations.
- Processed cash and card payments during busy shopping periods, limiting customers waiting times.
Education
Certificate of Higher Education - Business Studies
Hathazari College
Chittagong 05.2015 - 05.2016
Bachelor of Business Administration - Human Resource Management
Port City International University
Chittagong, Bangladesh /2018 - /2022
Master - Business Communication for international Leadership
University of Portsmouth
Portsmouth /2023 - /2024
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as a part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Performance management
- Customer service
Affiliations
- Fueling my passion for teamwork and athleticism, i find solace and joy on the football filed, where every kick is a dance, and every goal a masterpice.
Languages
Bangla
Fluent
English
Advanced
Hindi
Upper intermediate
Timeline
Crew member
Gyroiland Greek Cusine
04.2023 - 11.2023
Customer service assistant
Better Growth Ltd.
01.2018 - 05.2019
Certificate of Higher Education - Business Studies
Hathazari College
05.2015 - 05.2016
Bachelor of Business Administration - Human Resource Management
Port City International University
/2018 - /2022
Master - Business Communication for international Leadership
University of Portsmouth
/2023 - /2024
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