MD Soikat Hossain
Lowestoft,UK
Summary
A highly motivated and goal-driven professional with a solid academic foundation in Law, complemented by extensive experience across customer service, management, and care sectors. Demonstrates strong communication, problem-solving, and technological skills, with a proven track record in leading teams and delivering exceptional service in dynamic and high-pressure environments. Adaptable and detail-oriented, with a commitment to contributing expertise toward both organizational success and personal development.
Overview
3
3
years of professional experience
Work history
Restaurant Manager
Torcurry LTD.
Lowestoft, Suffolk
2023.02 - 2025.09
- Streamlined daily operations to enhance service delivery effectiveness.
- Supervised staff training to ensure excellence in food preparation.
- Implemented inventory procedures to optimise stock levels and reduce waste.
- Developed health policies that ensured regulatory compliance.
- Scheduled shifts and arranged training sessions to improve team performance.
- Resolved customer complaints promptly, thereby fostering customer loyalty.
- Reviewed inspection checklists to ensure comprehensive coverage of all necessary criteria.
Co-Worker
IKEA
Gateshead, UK
2022.05 - 2023.02
- Enhanced sales and conversions through proactive customer engagement.
- Conducted thorough research on product content, origin, and benefits.
- Maintained product quality while ensuring accurate pricing.
- Addressed customer inquiries and feedback effectively during greetings.
- Supported departmental action plans aligned with managerial goals.
- Ensured compliance with safety regulations throughout operations.
- Managed till counters to facilitate smooth transactions.
- Optimised daily operations by adhering to directives from management.
Education
Post Graduate Diploma in Law (PGDL) - Law
BPP University
London 2024.09 -
Master of Laws (Applied) - Law
Tesside University
Middlesbrough 2022.01 - 2024.02
LLB Hons - Law
Northern University
Dhaka 2015.04 - 2019.12
Higher Secondary Certificate - Business Studies
Laxmipur Govt. College
Lakshmipur 2011.03 - 2013.06
Secondary School Certificate - Science
Guimara High School
Chittagong 2006.01 - 2010.03
Skills
- Goal-oriented mindset
- Attention to detail
- Verbal and written communication
- Technology proficiency
- IT expertise
- Handling inspections successfully
LANGUAGE SKILLS
English
Advanced
Bengali
Native
Training
- First Aid Training- Get Licensed
- Training for Voluntary Care Work- Access Skills
- Care Worker Training at Hales Care Group
Care Experience & Training Induction & Shadow Shifts – Nurseplus and Hales Care (UK)
Completed induction and shadow shifts to gain practical insight into care work. Observed and assisted with personal care routines, meal preparation, and mobility support. Learned and applied key principles of safeguarding, dignity, and effective communication with service users. Developed understanding of health & safety, infection control, and person-centred care practices.
References
Nasima Begum
Director
Torcuury Ltd
Email- b3gum@gmail.com
Mark Smitheram
Team Leader
IKEA (Gateshed)
Email- mark.smitheram@ingka.ikea.com
Timeline
Post Graduate Diploma in Law (PGDL) - Law
BPP University
2024.09 -
Restaurant Manager
Torcurry LTD.
2023.02 - 2025.09
Co-Worker
IKEA
2022.05 - 2023.02
Master of Laws (Applied) - Law
Tesside University
2022.01 - 2024.02
LLB Hons - Law
Northern University
2015.04 - 2019.12
Higher Secondary Certificate - Business Studies
Laxmipur Govt. College
2011.03 - 2013.06
Secondary School Certificate - Science
Guimara High School
2006.01 - 2010.03