Summary
Overview
Work history
Education
Skills
LANGUAGE SKILLS
Training
Care Experience & Training Induction & Shadow Shifts – Nurseplus and Hales Care (UK)
References
Timeline
Generic

MD Soikat Hossain

Lowestoft,UK

Summary

A highly motivated and goal-driven professional with a solid academic foundation in Law, complemented by extensive experience across customer service, management, and care sectors. Demonstrates strong communication, problem-solving, and technological skills, with a proven track record in leading teams and delivering exceptional service in dynamic and high-pressure environments. Adaptable and detail-oriented, with a commitment to contributing expertise toward both organizational success and personal development.

Overview

3
3
years of professional experience

Work history

Restaurant Manager

Torcurry LTD.
Lowestoft, Suffolk
02.2023 - 09.2025
  • Streamlined daily operations to enhance service delivery effectiveness.
  • Supervised staff training to ensure excellence in food preparation.
  • Implemented inventory procedures to optimise stock levels and reduce waste.
  • Developed health policies that ensured regulatory compliance.
  • Scheduled shifts and arranged training sessions to improve team performance.
  • Resolved customer complaints promptly, thereby fostering customer loyalty.
  • Reviewed inspection checklists to ensure comprehensive coverage of all necessary criteria.

Co-Worker

IKEA
Gateshead, UK
05.2022 - 02.2023
  • Enhanced sales and conversions through proactive customer engagement.
  • Conducted thorough research on product content, origin, and benefits.
  • Maintained product quality while ensuring accurate pricing.
  • Addressed customer inquiries and feedback effectively during greetings.
  • Supported departmental action plans aligned with managerial goals.
  • Ensured compliance with safety regulations throughout operations.
  • Managed till counters to facilitate smooth transactions.
  • Optimised daily operations by adhering to directives from management.

Education

Post Graduate Diploma in Law (PGDL) - Law

BPP University
London
09.2024 -

Master of Laws (Applied) - Law

Tesside University
Middlesbrough
01.2022 - 02.2024

LLB Hons - Law

Northern University
Dhaka
04.2015 - 12.2019

Higher Secondary Certificate - Business Studies

Laxmipur Govt. College
Lakshmipur
03.2011 - 06.2013

Secondary School Certificate - Science

Guimara High School
Chittagong
01.2006 - 03.2010

Skills

  • Goal-oriented mindset
  • Attention to detail
  • Verbal and written communication
  • Technology proficiency
  • IT expertise
  • Handling inspections successfully

LANGUAGE SKILLS

English
Advanced
Bengali
Native

Training

  • First Aid Training- Get Licensed
  • Training for Voluntary Care Work- Access Skills
  • Care Worker Training at Hales Care Group

Care Experience & Training Induction & Shadow Shifts – Nurseplus and Hales Care (UK)

Completed induction and shadow shifts to gain practical insight into care work.  Observed and assisted with personal care routines, meal preparation, and mobility support.  Learned and applied key principles of safeguarding, dignity, and effective communication with service users.  Developed understanding of health & safety, infection control, and person-centred care practices.

References

Nasima Begum

Director

Torcuury Ltd

Email- b3gum@gmail.com



Mark Smitheram

Team Leader

IKEA (Gateshed)

Email- mark.smitheram@ingka.ikea.com

Timeline

Post Graduate Diploma in Law (PGDL) - Law

BPP University
09.2024 -

Restaurant Manager

Torcurry LTD.
02.2023 - 09.2025

Co-Worker

IKEA
05.2022 - 02.2023

Master of Laws (Applied) - Law

Tesside University
01.2022 - 02.2024

LLB Hons - Law

Northern University
04.2015 - 12.2019

Higher Secondary Certificate - Business Studies

Laxmipur Govt. College
03.2011 - 06.2013

Secondary School Certificate - Science

Guimara High School
01.2006 - 03.2010

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MD Soikat Hossain