MD SHAKAWAT ALI SHEAM

• Coordinated staff schedules to maximize productivity.
• Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
• Promoted a safe working environment by enforcing health and safety regulations strictly.
• Met sales targets consistently by motivating the team towards achieving common goals.
• Ensured customer satisfaction with prompt problem resolution.
• Managed front-of-house operations to maintain a high level of service.
• Oversaw stock checks and reordering, ensuring product availability at all times.
• Assisted in budgeting and forecasting activities to ensure cost-effectiveness.
• Handled cash transactions accurately for financial integrity.
• Conducted training sessions for new employees, enhancing team competence.

• Provided a welcoming and friendly atmosphere for guests, ensuring excellent customer service
• Prepared and served a variety of food and alcoholic beverages with adherence to company standards and legal requirements
• Suggested menu items and special promotions to customers, contributing to increased sales and customer satisfaction
• Worked closely with colleagues to maintain smooth and efficient bar operations, ensuring a seamless customer experience
• Maintained cleanliness and hygiene standards, ensuring a safe and welcoming environment for both staff and patrons
• Monitored inventory levels, restocked supplies, and assisted in monthly stock checks to prevent shortages
• Handled customer concerns or complaints professionally, resolving issues to ensure a positive outcome
• Embodied the company's core values in daily operations, promoting a positive workplace culture

• Stocking Shelves.

• Prepared and packaged orders with precise presentation skills.

• Inventory Management.

• Cleaning and Maintenance.

• Security Checks.

• Receiving Deliveries.

• Assisting with Customer Queries.

• Drive-Thru Assistance.

• Cash Handling.

• Assisting Other Departments.

• Adhering to Safety Protocols

• Implemented promotional strategies to attract more customers during off-peak hours.